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  5. Reviews of Adelphi Hotel

Reviews of Adelphi Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Ranelagh Place, Liverpool, L3 5UL, United Kingdom

#96 of 103 hotels in Liverpool

Guests' Choice

Review Score

Based on 19358 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.5

  • Location

    8.9

  • Facilities

    6.0

  • Staff

    7.2

  • Value for money

    6.7

  • Free WiFi

    4.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 18, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No TV remote or cups in room. When the TV remote arrived the TV said there was no digital connection and switched itself off.

    Location in central Liverpool.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    6.0
    Above all I'd be happy to stay again.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I've had two stays at Adelphi out of six where the heating in the room wasn't working which made the room very cold.

    The location is good for night life and near the train station.

    Stayed in February 2024

  • Reviewed: March 18, 2024

    5.0
    Comfortable but not the Adelphi I was given to believe
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A very tired looking room with an awful view of the heating system

    The location

    Stayed in March 2024

  • Reviewed: March 17, 2024

    6.0
    Nice as always just let down by some things, more expensive than usual for less than usual too
    • With a pet
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Despite having a great member of staff handle our booking another staff member who was working alongside him was rude and made me quite upset which wasn’t necessary and also was rude to the other staff members in front of us. Noise in corridor also caused disruption due to fire doors slamming from other guests coming through this caused us to flinch and caused distress with the pet we was travelling with

    We had an amazing front staff member, Jayrad, who was extremely friendly and handled the booking with kindness and calmness despite having some issues with the booking on the system. He fixed the issues and made us feel like ease.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Damage bath handel. Shower didnt produce water well. Tv standed free view. No wifi included. Bathroom wall panels moved to the touch

    Gorge the staff member was cool and helpful

    Stayed in March 2024

  • Reviewed: March 17, 2024

    5.0
    Old world charm needing a some updating.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The dated furnishings and small lobby with too many cramped queues. We were booked and paid for breakfast but our name was not on the list and this needed checking at reception.

    The hotel has heritage and looks impressive in a city centre location but it is tired, needing updating and is over-priced compared to modern hotels. The room was minimal and sparse with poorly maintained fittings and fixtures. The tap in the sink was distorted and just needed a little sorting out. The breakfast was ok and had the usual contents but not real extras for the price. Grandeur in the public spaces were gorgeous and classical.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    5.0
    Old & dated hotel, great central location
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Tired decorating in need of a re-fresh

    Location

    Stayed in March 2024

  • Reviewed: March 17, 2024

    5.0
    I had to stay here last minute due to my other hotel cancelling on me and the location was good as I arrived by train bu
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very dated and smelled of smoke when I exit the lift and the shower didn’t work

    The location was good

    Stayed in March 2024

  • Reviewed: March 17, 2024

    6.0
    OK stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Headboard was loose and water from shower was abysmal. Radiator in the bathroom was extremely hot.

    Close to centre and good value for money. Staff were friendly.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    6.0
    It was ok but could of been better
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom had mould on the sealing and toe nails were found on bathroom floor.

    Staff are very friendly location is very good and value for money outside is very nice.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    7.0
    Good
    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    no windows in my room

    location, price and stuff (very friendly and helpful)

    Stayed in March 2024

  • Reviewed: March 14, 2024

    7.0
    Perfectly acceptable place to stay that worked well for a weekend trip. All staff were very friendly and helpful
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was all a little “tired”? In our twin room the loo seat lid collapsed on your back when you sat down, the enamel was worn away in the sink, the shower was very basic & there was no side light or side table on one side of the bed…

    Stunning Grade 2 listed building with very impressive ballroom. Excellent central location super close to the train station

    Stayed in March 2024

  • Reviewed: March 14, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I left my £20 iPhone charger block in the room and my £20 I phone belkin charger lead in the room also and the staff claims that they couldn’t find it when house keeping would have got it. That’s the same price as the room and the fact I went back to ask if they could find it. I even got my boyfriend to go back that same day to ask to get it but they said they would call and they never did. I then came back to stay again a couple days later to ask if they had found it. How can it get lost from the house keeping. When it was plugged into the wall when i accidentally left it. I stay in this hotel every week. And I was in a rush to get back to Anglesey for work. And they couldn’t get it back to me. It’s not like I’m made of money. Could anyone please help me with this matter. I don’t even have any money to pay for another phone charger as that was a genuine apple block and a belkin charger from curry’s. Regards Chloe tobin. Other than that the hotel is amazing. The staff are very nice. I can’t fault the staff. Just unsure how honest the housekeeping are.

    Stayed in February 2024

  • Reviewed: March 13, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The price of bottle off bottle of prosecco was a bit steep @£27 after a round of 3 beers for £8 odd

    The nostalgia of the place , rooms were clean big and comfortable .

    Stayed in February 2024

  • Reviewed: March 11, 2024

    7.0
    It was an easy check in with the two lads at the desk. I think Sanjay and Ali
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The heat in the room. I couldn’t turn it off

    It was clean and quiet

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    the bed is not comfortable.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms to small, not very modern, for the price we paid

    Location

    Stayed in March 2024

  • Reviewed: March 11, 2024

    6.0
    good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    history

    looks

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms while clean, definitely need renovating.

    Perfect city centre location, rooms were nice and quiet.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    5.0
    Won’t be returning
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A lot of noise coming from room beside me

    Good location

    Stayed in March 2024

  • Reviewed: March 10, 2024

    5.0
    Disappointed in the stay however super helpful and polite staff
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Wi-Fi was abysmal ended up paying £35 and basically just used my own data room was freezing window stuck open and heating was on and off on a timer

    Location and friendly staff

    Stayed in March 2024

  • Reviewed: March 9, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A member of reception staff ( oskar ) was very rude and unhelpful

    The location was brilliant

    Stayed in March 2024

  • Reviewed: March 9, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hot water wasn't very hot (luke warm at best).

    Saw quite a few bad reviews about the Adelphi so was a bit nervous about my stay. I was very surprised when I arrived the building is stunning' Jay ray and Ali on reception couldn't of been more helpful and friendly. The bar man was friendly. The room was clean and bed comfortable.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    6.0
    Pleasant
    • Travelers with friends
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bath room needs up dating

    Location

    Stayed in March 2024

Showing 1 - 25

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