Ranelagh Place, Liverpool, L3 5UL, United Kingdom
#95 of 104 hotels in Liverpool
Guests' ChoiceBased on 19836 hotel reviews
5.8Cleanliness
6.4
Comfort
6.5
Location
8.9
Facilities
6.1
Staff
7.3
Value for money
6.7
Free WiFi
4.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 23, 2024
Lawrence
United KingdomThe pump didn't work on the shower so bathroom floor was covered in water.Had to keep asking for Tea bags, milk, sugar.window in bathroom only had net up could have had a blind as people in the building could see you in the bathroom. Dust all over bath it hadn't been cleaned .we was in a disabled room 631 my friend found it along way to walk from lift. The lights in the building could do with a duster put over them and light bulbs 💡 replaced those that don't work apart from that staff were brilliant and rest of building coriadors were very clean .
Didn't eat at the hotel.
Stayed in April 2024
Reviewed: April 23, 2024
Kerrie
United KingdomThe breakfast was shocking it was freezing
The rooms were lovely and big bed was very noisy
Stayed in April 2024
Reviewed: April 22, 2024
Patrick
IrelandThe level of housekeeping and cleanliness was dreadful
The location of the hotel is excellent - in the heart of the city
Stayed in April 2024
Reviewed: April 21, 2024
Joanne
United KingdomVery out dated. We had a jacuzzi bath but it didn’t work.
Was perfect location
Stayed in April 2024
Reviewed: April 20, 2024
Harvey
United KingdomThe furniture in the room was cheap and nasty and didn’t Match up with the building
Very clean with everything we needed such as hairdryer iron etc
Stayed in April 2024
Reviewed: April 20, 2024
Eileen
United KingdomBed was so uncomfortable- pillows like rocks and rooms not cleaned/towels not replaced/bins not emptied/toilet roll not replaced and tea coffee etc not topped up. Would have expected at least once over a 3 night stay
Location was excellent - have stayed several times over the years
Stayed in April 2024
Reviewed: April 20, 2024
Amy
United KingdomThe plumbing and the breakfast
The staff
Stayed in April 2024
Reviewed: April 20, 2024
Samuel
United KingdomOnly one pillow made sleeping uncomfortable
Well located
Stayed in March 2024
Reviewed: April 19, 2024
Nichola
United KingdomVery dated rooms
Room was clean. Sheets and towels were very clean
Stayed in April 2024
Reviewed: April 19, 2024
Lucinda
United KingdomThe bathe was disgusting and also had a hair on it. The bath was grey
It was V central
Stayed in April 2024
Reviewed: April 16, 2024
Simon
United KingdomGetting a bit old re lifts
Great position.
Stayed in April 2024
Reviewed: April 16, 2024
Tomlinson
United KingdomVery old fashioned.
It was cheaper than most of hotels and it was reasonable.
Stayed in April 2024
Reviewed: April 16, 2024
Arabarber
United KingdomBed was hard.Pillow uncomfortable.No free Wi Fi in the room .
Location
Stayed in April 2024
Reviewed: April 16, 2024
Joseph
United KingdomAll
Everything
Stayed in April 2024
Reviewed: April 16, 2024
Billy
IrelandWindows we’re poor
Location
Stayed in April 2024
Reviewed: April 16, 2024
Marji
United States of AmericaThe room was warm and it was small.
We walked with our luggage from the train station. The hotel is very old. The room was small and it was warm, no air moving and could not open the window. The location was excellent.
Stayed in March 2024
Reviewed: April 15, 2024
Zaheer
United KingdomHeaating is not good
Staff is not friendly,
Stayed in April 2024
Reviewed: April 15, 2024
Aidan
United KingdomThe hotel is incredibly outdated. The bathroom door lock was broken, the kettle was broken, the bed very uncomfortable. The outside window frame was literally crumbling and had a draft blowing in all night causing an echo against the inside perspex screen. Would stay again for a night out, but not with as a couple.
Ideal location right in the city centre. The room was bigger than expected.
Stayed in April 2024
Reviewed: April 15, 2024
Malcolm
United KingdomStreet noise is a bit of an issue. It is dated - but that's part of its charm somehow - but totally functional.
A classic old-fashioned hotel with a wonderful entrance, atrium and large, long corridors. Three self-service breakfast was generous though only a basic-level English. The room size is good, facilities and cleanliness good and the shower has an excellent head of pressure.
Stayed in April 2024
Reviewed: April 15, 2024
Freq
United KingdomPay for WiFi ? The amount I paid on the room should be included, drip pricing huh. Location was great breakfast was ok. Mixed of clientele. Did I mention great location?
Stayed in April 2024
Reviewed: April 15, 2024
Frank
SpainRequires modernisation
Excellent location Very reasonable
Stayed in April 2024
Reviewed: April 14, 2024
Robert
United KingdomThe room was very dated with an uncomfortable bed
The location and breakfast were excellent
Stayed in April 2024
Reviewed: April 14, 2024
Chantelle
United Kingdomtierd rooms
location
Stayed in April 2024
Reviewed: April 14, 2024
Donal
IrelandPrice was way overpriced for 3 star
Great location , old and faded but has some charm
Stayed in April 2024
Pian di Scò, Italy
Saint Petersburg, Russia
Pians, Austria
Toruń, Poland
Dubrovnik, Croatia
Cangmunag, Philippines
Yavneʼel, Israel
Gili Meno, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content