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New Street, Birmingham, B2 4RX, United Kingdom
May 12, 2015
눉Staff not very friendly, the room was very old fashioned , looked like never been decorated! Shower was terrible , no power and really old. Bath tub very small. Room walls paper thin so can hear everything going on.
눇Location and that's about it !
May 12, 2015
May 12, 2015
눉I stayed in the Britannia New Street Hotel in Birmingham this weekend (Saturday 9th May) and it was the worst hotel room in the UK I have ever stayed in. I suggest that is decommissioned from use. I booked the day before and although the room was fairly cheap at £58.00 for the night for a twin room (not including breakfast) I did not expect this. It states that it is a 3 Star hotel – the room was not to this standard!! I chose the Britannia chain (over other hotels on over at the same price) as I thought I would try out the hotel for future reference and as I was hoping to book this rather large booking with you. I hope that this is a one off and that this is not the standard of your other rooms. I didn’t complain at the time as I was very pushed for time as I was in Birmingham for less than 24hours and It would be more hassle to change rooms. The beds in the room were extremely small singles, less than standard, which was not mentioned in the details upon booking and only one pillow on the beds. There were holes in the walls and awful décor. I could put up with this if the room had been clean, the bathroom was horrific! Dirty tiles – black mould, old dirty lino, a lot of hair in the bath. The plug attachment on the bath was green as the metal was rusting. Stained toilet, no lid to the toilet, the seat had been replaced and was too small and was short of the bowl. Leaking taps and missing cold tap label. The staff were efficient no problem there. But it really wasn’t a pleasant experience. The room number was 223.
눇Check in was swift.
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