A fan noise in the bedroom that we couldn't find a switch anywere to turn off if your a light sleeper take some earplugs it is really loud when your trying to sleep Coffee / latte with the breakfast had a very weird taste

Lovely staff ,very clean, nice breakfast, nice bar area Over all a good stay at a reasonable price just a couple of niggles but don't let it put you off

Stayed in April 2024

Allocated wrong room type Breakfast is of poor quality and limited range - no pastries, no yoghurt, no fruit salads, omeltte, pancakes etc Noise at night

Location and Team were OK Room size was good Mattress quality decent

Stayed in April 2024

Nothing really bed was comfy. Don’t forget id for all that are staying! They do let you know even though people say they didn’t get a message! You did!

Location is great

Stayed in April 2024

The temperature in the room, I had to have a fan on 24/7. There was also a constant noise coming from a heating duct or something above my room.

Location was ideal, near the town centre

Stayed in April 2024

The room was very hot and there was no clear way to fix this

The location of this hotel was great- right in the centre.

Stayed in April 2024

No restaurant for lunch or evening meals. Beds could be better quality

Location and price

Stayed in April 2024

Security at the hotel entrance treating people rudely

Good price Spacious room

Stayed in April 2024

Noise at night

Location

Stayed in April 2024

After seeing some reviews my expectation was low. However reception and booking in was quick and painless. Member of staff very helpful. If my single room was a single, the double must be huge. My single had 2 beds. Bed fine. Shower good - though if you have mobility issues you may struggle to get into bath which has highest side I have seen. Air-conditioning worked. Yes area can be a bit noisy but would expect that anywhere near centre at a weekend. Security guard friendly and helpful. Location excellent and about 100 metres from market street tram. As it was marathon weekend, like other hotels prices were inflated but outside of that very good stay. Yes some of hotel could do with a return however that may be being addressed. Would have no hesitation staying there again

Stayed in April 2024

rooms where quite outdated and a really yellow colour in the bathroom, the bath was dirty had to clean before we could have a shower, toilet wouldn’t flush properly. The room itself wasn’t so bad just bland and empty and don’t think £175 was worth the stay. Staff was rude when we tried to get our friend in to put there phone on charge and refused to let them in and was kicked out. I would bit come back not worth the money

Stayed in April 2024

way too warm in the windowless rooms

cheap, good location and simple check in & out

Stayed in April 2024

When arriving, we knew we’d booked a standard room however we were surprised to find out that the A/C wasn’t working. We had to upgrade our room to a window room to find that our new room’s bathroom was filthy and the shower didn’t work properly. We also had no cleaners during our stay which meant no clean towels or toiletries without us having to ask reception for this.

The location of the property was perfectly in the city centre. Staff were friendly and it was easy to upgrade to a window room.

Stayed in April 2024

Was booked in to this hotel as was running the Manchester marathon. Along with 32 ,000 more people . Wanted breaky at 7 30 which I had paid for online only wanted a buffet no hot food but they said breaky wouldn't open until 8 . So many more in the hotel wanted the same . Staff so unhelpful and wouldn't accommodate me . They said they wouldn't refund me for my breakfast . Check in was at 2 but check out was at 10am . Never stayed in a hotel where check out was at 10am . Told them my sister wouldn't be checking out until 11 seen as the wouldn't refund me . Won't be back, staff at reception so unfriendly . Asked to speak to a manager and he said he would see what he could do .

Comfortable beds

Stayed in April 2024

the guy on reception was very rude to other guests who were trying to check in. He was not letting them speak and not letting them resolve their booking issue. In the end the guy requested they should get out the hotel now and that hes now cancelled their booking. very rude.

Good location cheap and cheerful

Stayed in April 2024

As a solo female I did not feel safe at all Obviously very cheap stay so you get what you paid for. Bed was clean but everything else was not.very old and out dated. The alley next to the hotel was full of not the most pleasant people. Door didn’t have any other locks other than the key card.

Good location from train station. Friendly staff

Stayed in April 2024

No Internet service, you had to pay to get it

The location

Stayed in April 2024

Old needs updating

In the town centre

Stayed in April 2024

The staff were rude and not helpful, the rooms had no air con and were very hot and smelled funny

Nothing

Stayed in April 2024

Had to pay extra for a room with a window. It was sort it though (book a breakfast to upgrade).

Location, location, location! Really close to Picadilly Gardens so fab location. Next to free Manchester buses and next to two different metro links. Great for travelling and shopping. Top top though, pay for a breakfast on your first night to upgrade. We were sceptical about the breakfast as one of the party is gluten and dairy free and they said they couldn’t provide alternatives. However; there were some suitable items and allergens were clearly marked. We actually enjoyed that breakfast more than we expected to.

Stayed in April 2024

Good location

Stayed in March 2024

long check in wait

location good

Stayed in February 2024

Bar closed at 9am in the Hotel. Room had no window.

location was vey good

Stayed in April 2024

Very dated, poor lighting, room had lamps only no ceiling lights, extremely hot when 1st arrived had to leave open all windows, TV did not work, staff didn't ask any questions on check out just took key card and continued with own conversation

Good location, near train station and shops

Stayed in April 2024

The staff weren’t very polite , didn’t tell us a checkout time , came banging on the door at 10:15 telling us to leave immediately,

The location

Stayed in April 2024