needs repair, update!

all was normal

Stayed in April 2024

They do not clean the room for the duration of the stay

The location is superb, few steps from the center and 10 minutes from the station

Stayed in April 2024

No fridge in room.

The location is excellent close to print works and piccadilly plus if you want to catch a tram to Manchester Airport the tram stop is literally 4 minutes walk away, Brilliant location.

Stayed in April 2024

No window, woke up gasping for air and had to open the door

The room was clean

Stayed in April 2024

NA

Stayed in March 2024

Needed to ask for more tea bags, milk & toilet rolls during our 4 day stay.

Location very cental. Quiet & comfortable hotel at very good value.

People shouting in corridors at 2.30am in the morning and next to us was banging... window wouldn't shut so was freezing beds was sort of comfy get what you pay for

Location was good near everything

Only thing I can think of for a small room that I had which was fine as a solo traveler is that it was really warm and had to turn off heating

Close to everything bus,trains, trams

The fact you couldn’t vape Need more windows Need better air con

I liked the staff and how close it was to Piccadilly gardens

A fan noise in the bedroom that we couldn't find a switch anywere to turn off if your a light sleeper take some earplugs it is really loud when your trying to sleep Coffee / latte with the breakfast had a very weird taste

Lovely staff ,very clean, nice breakfast, nice bar area Over all a good stay at a reasonable price just a couple of niggles but don't let it put you off

Stayed in April 2024

Allocated wrong room type Breakfast is of poor quality and limited range - no pastries, no yoghurt, no fruit salads, omeltte, pancakes etc Noise at night

Location and Team were OK Room size was good Mattress quality decent

Nothing really bed was comfy. Don’t forget id for all that are staying! They do let you know even though people say they didn’t get a message! You did!

Location is great

The temperature in the room, I had to have a fan on 24/7. There was also a constant noise coming from a heating duct or something above my room.

Location was ideal, near the town centre

Stayed in April 2024

The room was very hot and there was no clear way to fix this

The location of this hotel was great- right in the centre.

No restaurant for lunch or evening meals. Beds could be better quality

Location and price

Security at the hotel entrance treating people rudely

Good price Spacious room

Noise at night

Location

After seeing some reviews my expectation was low. However reception and booking in was quick and painless. Member of staff very helpful. If my single room was a single, the double must be huge. My single had 2 beds. Bed fine. Shower good - though if you have mobility issues you may struggle to get into bath which has highest side I have seen. Air-conditioning worked. Yes area can be a bit noisy but would expect that anywhere near centre at a weekend. Security guard friendly and helpful. Location excellent and about 100 metres from market street tram. As it was marathon weekend, like other hotels prices were inflated but outside of that very good stay. Yes some of hotel could do with a return however that may be being addressed. Would have no hesitation staying there again

Stayed in April 2024

rooms where quite outdated and a really yellow colour in the bathroom, the bath was dirty had to clean before we could have a shower, toilet wouldn’t flush properly. The room itself wasn’t so bad just bland and empty and don’t think £175 was worth the stay. Staff was rude when we tried to get our friend in to put there phone on charge and refused to let them in and was kicked out. I would bit come back not worth the money

way too warm in the windowless rooms

cheap, good location and simple check in & out

When arriving, we knew we’d booked a standard room however we were surprised to find out that the A/C wasn’t working. We had to upgrade our room to a window room to find that our new room’s bathroom was filthy and the shower didn’t work properly. We also had no cleaners during our stay which meant no clean towels or toiletries without us having to ask reception for this.

The location of the property was perfectly in the city centre. Staff were friendly and it was easy to upgrade to a window room.

Was booked in to this hotel as was running the Manchester marathon. Along with 32 ,000 more people . Wanted breaky at 7 30 which I had paid for online only wanted a buffet no hot food but they said breaky wouldn't open until 8 . So many more in the hotel wanted the same . Staff so unhelpful and wouldn't accommodate me . They said they wouldn't refund me for my breakfast . Check in was at 2 but check out was at 10am . Never stayed in a hotel where check out was at 10am . Told them my sister wouldn't be checking out until 11 seen as the wouldn't refund me . Won't be back, staff at reception so unfriendly . Asked to speak to a manager and he said he would see what he could do .

Comfortable beds

the guy on reception was very rude to other guests who were trying to check in. He was not letting them speak and not letting them resolve their booking issue. In the end the guy requested they should get out the hotel now and that hes now cancelled their booking. very rude.

Good location cheap and cheerful

As a solo female I did not feel safe at all Obviously very cheap stay so you get what you paid for. Bed was clean but everything else was not.very old and out dated. The alley next to the hotel was full of not the most pleasant people. Door didn’t have any other locks other than the key card.

Good location from train station. Friendly staff