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Winton Square, Station Road, Stoke, Stoke on Trent, ST4 2AE, United Kingdom
8 December 2015
6 December 2015
눉First night roon next dor running up and down corridor on 3rd floor and people laughing and giggling shouting room service late at night and by 3am had to get up and ask them fo keep noise down. This was pointed out to staff. Evening of 7th November about 11pm drunk shouting on 3rd floor. Swearing. Banging door. Continued to carry on. We tried to phone reception. Phone not working. So I had to get dressed and report to reception who did accompany me back to my room and we passed the drunk who was still shouting obscenities and the manager said he was likely going to get the police in. When I got back I my room we tried it settle down and after a while the drunk started banging door and swearing again. This was 3am. Two nights if limited sleep so obviously nothing was done. I reported this at breakfast and was informed a manager would be in touch and I filled out a comment card but still haven't heard and this took the shine out of my birthday
눇Receptionist on arrival on 6th November very helpful as issue with bathroom smelling of bleach and needed to be reschedule different room from 203 to 302. Breakfast on 7th good variety and attentive staff
7 December 2015
눉Dirty, smelly, old, view was of old ducting and the net to keep pigeons out was full of litter
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