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Winton Square, Station Road, Stoke, Stoke on Trent, ST4 2AE, United Kingdom
17 April 2016
16 April 2016
눉I don't like that you allowed the dogs to stay in the hotel. I wanted to go to view the great building but because of the dog I couldn't. Also the left break during my stay but that happened everywhere, so I'm not complaining. I don't like that the staff doesn't know which room are front or which room with a shower. I don't like that the internet does not reach the first floor. The staff should montioned to us the restaurant downstairs.
눇I like when I arrived first day before my checking time and the staff provided me with a room to allow my son to change his clothes as he has a meeting. This is a very good things this hotel has offered. Also the staff offered to call us a taxi as well, despite we are all have mobiles and very easy to call but even though they offered this service.
16 April 2016
눉Would have liked Wi-fi in the room but was only available in public rooms.
눇Really friendly, helpful staff. Sandwiches, hot meals and hot drinks were excellent quality and good value for money. Was handy for railway station (opposite), with no noise nuisance from the trains. There was a taxi rank a short distance away. Suitable for business and pleasure.
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