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St James Street, Nottingham, NG1 6BN, United Kingdom
23 November 2015
눉Had to ask to move rooms as the room we were given was very cold and there was no way of turning up the heating. We then had problem with the room key card but the second room was nicer and warmer but the bathroom had a mouldy smell.
23 November 2015
눉Room was very small and absolutely freezing.
22 November 2015
눉my husband and I stayed checked into Nottingham hotel, Maid Marion Way about 8pm on the 18th November 2015. We were allocated room 114. On entering the room it smelt strongly of tobacco smoke, my husband went down to the reception and asked if we could change rooms, he was told there where no rooms available ! On returning to the hotel after an evening out, the room was very cold and no facilities for altering the heat, it was after midnight so obviously we needed our bed, during the night I went to use bathroom and the light bathroom switch did not turn on any lights. In the morning there was still no heat in the room or light in the bathroom, we tried the shower but could not regulate the temperature of the water, this not helped by not being able to see as the bathroom was in darkness. A call to reception and a man came to inspect saying it needed an electrician. We also mentioned the smell and heating but just shrugged his shoulders. We checked out early 8.30, having not been able to shower, being cold and the smell of tobacco continued. Very disappointed with this hotel in Nottingham and think things need to improve significantly.
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