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Brome, Brome, IP23 8AP, United Kingdom
April 19, 2016
April 19, 2016
눇Excellent staff , lovely food . Quiet and relaxing place , would go again .
April 18, 2016
눉The hotel needs a complete revamp, it is very tired. The gutters are overflowing with rubbish and when it rains they cannot cope with the water. I did think and kept checking to see if the room I was staying might be flooded. The self toasting arrangement for breakfast is very slow; we all had to queue and by the time one returns to the the table for the order of two poached eggs, these were cold. I was staying for 5 nights and despite asking for 'housekeeping' on two occasions, my room was not serviced until after three nights. I really just wanted clean mugs and more milk; I had to wash the mugs myself and only had scented shampoo with which to do so. After three days, I needed more milk and went to the reception, I like my tea milky and I drink lots of it and by now I needed fresh towels. The towels were changed by the fouth day with plenty more milk and I had clean mugs but... 'housekeeping' had already informed me, they washed the mugs in the rooms too and did not carry more on the trolly.
눇Each time I needed to ask anything at the front desk, the staff could not have been more helpful. The house keeping ladies were very kind. In the restaurant all the staff were efficient and quick to serve my order. Whoever I spoke with, every single member of staff was full of smiles and seem to enjoy their work. I felt safe and my room was very quiet as requested; lovely and warm and masses of hot water. The room was tucked away on the ground level in a corner and I could park my car nearby.
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