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Bromley Hill, Bromley, BR1 4JD, United Kingdom
3 December 2015
눉Everything Executive room with 4 beds! Refused for dinner at 20:00! Manager never showed up, asked twice! No service in both bars Only having drinks when your are staying in the hotel. Embarrassing for other guests. No clerc or help with suitcases, lots of stairs. No minibar or possibility to get some drinks.. Asked for rare beef, got, of course, medium... Bathroom seriously slippery, to dangerous. Again, nothing pro-active, for everything you have to chase (and find) staff. Etc. etc. Main problem is that managers do not show up. Staff is also embarrassed and apologizing again and again...
눇Nothing. Actually 2 persons, the Portuguese and Italian waiter. The only ones that are pro-active customer friendly
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