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  5. Reviews of Cairn Hotel

Reviews of Cairn Hotel 3 stars

Blackburn Road, Bathgate, EH48 2EL, United Kingdom

Review score

Based on 1893 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    8.1

  • Facilities

    8.2

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 19 October 2023

    9.0
    Great stay last week of opening
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The Cairn has now been taken over by the home office and is no longer available for general public to stay there anymore.

    All the staff where great, despite the hotel closing down and being repurposed.

    Stayed in September 2023

  • Reviewed: 26 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    I like window,s in bathroom,s, I also enjoy a bathtub,however enjoyed what wee had t

    On arrival the lady on reception made us feel very welcome. She gave us some good advice wee were attending a wedding next morning thankyou to her sorry unsure off her name, our room was very spacious and perfect Suited our need,s cheer,s for a nice stay lena wilson, Jim aitken xx

    Stayed in September 2023

  • Reviewed: 23 September 2023

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Very helpful staff, great facilities and good food

    Stayed in July 2023

  • Reviewed: 22 September 2023

    7.0
    Satisfactory.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room a little cramped ,not much room around end of bed had to move chair as kept stubbing toes .bathroom floor very slippy .

    Location fine breakfast very good

    Stayed in September 2023

  • Reviewed: 21 September 2023

    7.0
    Brilliant service
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The white blind...darker shade next time

    My quiet sleep

    Stayed in September 2023

  • Reviewed: 20 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    Been here a couple of times and it does us for location,it's starting to look a bit jaded in parts and needs a bit of tlc,

    Room was comfortable Staff helpful and polite Breakfast was excellent Hotel was in an excellent location for us.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    8.0
    overall- handy spot- adequate facitities, food good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights

    no fried eggs for breakfast

    food was good, breakfast and dinner staff friendly, rooms adequate

    Stayed in August 2023

  • Reviewed: 19 September 2023

    8.0
    comfortable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    nice room, comfortable bed, good breakfast and lovely staff.

    Stayed in September 2023

  • Reviewed: 19 September 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beds were uncomfortable.

    Location , bar and restaurant facilities.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    7.0
    You get what you pay for, I suppose.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The water pressure in the shower was terrible, after a long journey I was looking forward to a nice relaxing shower, however it wasn't meant to be. Toilet seat was broken, very wobbly and the flush on the toilet needs replacing. In the bedroom one of the lamps weren't working, presumably the bulb had broken and the traffic from the main road is an issue if you want to open a window ,(night sweats). I would recommend having a fan in the room for people who prefer cooler rooms.

    Friendly receptionist and staff. Breakfast was easy to access and good variety.

    Stayed in September 2023

  • Reviewed: 17 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A little dated but clean.

    Friendly staff, comfortable room. Great value for money.

    Stayed in September 2023

  • Reviewed: 16 September 2023

    8.0
    Very helpful and friendly staff, the breakfast was great and my room was old skool big size.
    • Leisure trip
    • Group
    • Large Double Room
    • Stayed 1 night

    Obviously now I have been there, the building was a few years old, it will require refurbishment soon, I especially had difficulties with entering and locking my room 105 door, it was a nuisance. In my room also, unfortunately it had and Exit chimney from the kitchen area extracting equipment in front of my large window, this was not really acceptable today, I thought.

    With respect specifically to the breakfast room, it was organised well and functional with a good selection of various offers and the coffee was very good I thought oh yes and I enjoyed the haggis for brekky too.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    8.0
    Spot on thank you*****
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Bed was very very firm

    The staff were super friendly and helpful, food was excellent, room clean

    Stayed in August 2023

  • Reviewed: 13 September 2023

    9.0
    Second time I’ve stayed,no issues and will stay again.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    .

    Didn’t go for breakfast

    Stayed in September 2023

  • Reviewed: 13 September 2023

    7.0
    You get what you pay for
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Noisy road

    Friendly staff

    Stayed in August 2023

  • Reviewed: 12 September 2023

    8.0
    Convenient location as a stop off. Clean, comfortable. Extremely helpful staff. Pleasantly surprised
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Extremely helpful staff for check in with my elderly father and adaptability of his room, allowing us to take a chair with arms into his room to help him get up and onto his walker etc. Also gave great advice to my husband on how best and cheapest to get into Edinburgh in the evening for a quick visit to the festival ( only there that night en route to a holiday). Food good value and enjoyable. We could see it was near/on an industrial estate but it was well screened and quiet. Nothing too much trouble. Thank you. We would stay again in the future.

    Stayed in August 2023

  • Reviewed: 12 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Comfy bed, nice room, good breakfast and lovely staff😃

    Stayed in September 2023

  • Reviewed: 11 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Exterior and bar area a bit dated but that is a very small point and wouldn't stop any future visits.

    Rooms clean, staff friendly, breakfast nice

    Stayed in September 2023

  • Reviewed: 11 September 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Always a good stay over here, great food at a great price.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    7.0
    Good place booked at short notice
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    A couple of the staff seemed to have strange views on customer service with regards to where to sit when dining in the restaurant. We wanted to take a drink (bought at their bar) with us into the restaurant to have with our meal. We weren't allowed to and had to have our meals in the bar (even though other people dining in the restaurant had drinks from the bar). The bar and restaurant are basically the same room with the same tables. Another one got a bit miffed because we had the audacity to sit at a table in a basically empty restaurant without checking with her that it was okay for us to eat and pay for our meals. This isn't fine-dining guys and a bit of staff training would not go amiss. I

    This is a comfortable hotel with good, comfortable facilities. A good breakfast is provided. The other (not included) meals in the restaurant were okay - reasonable pub-grub at best. Staff were welcoming and friendly. This hotel caters for tourist coaches and although it makes it busy, it doesn't detract from them providing a good service for other guests.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    9.0
    Comfortable, pleasant and relaxing.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Room was bright and comfortable. Lovely breakfast.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Friendly staff. Food was delicious. We had an early morning flight so a breakfast bag was made up for us. I'd certainly stay again if I was flying out of Edinburgh.

    Stayed in September 2023

  • Reviewed: 8 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit dated

    Nice and cosy

    Stayed in September 2023

  • Reviewed: 8 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Room clean, nice staff, with breakfast

    Stayed in August 2023

  • Reviewed: 7 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Really nice room - recently refurbished I was told - with fantastic bed, good sized TV with video apps (bring your own log-in), great bathroom with walk-in shower

    Stayed in September 2023

Showing 1 – 25

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