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12-14 Sussex Gardens, Westminster Borough, London, W2 1UL, United Kingdom
23 May 2016
22 May 2016
눉Bed is squeaky and pillow is flat like a pancake.
눇Acessability to underground stations and breakfast is good
20 May 2016
눉Staff very rude and short. Upon checkin they tried to move us (for no reason) to a room with two double beds. We had requested four singles and upon refusing the two doubles, they changed us back to four singles. No reason for this attempted change was given. 'Full English Breakfast' on Saturday consisted of two slices of bacon, an egg and beans, and that's it! Also, they don't serve Full English on Sundays, so cereal/orange juice instead (despite breakfast being part of what we paid for). Walls and doors are black with dirt and the place is grimy in general. Complaining brings no response or change whatsoever. Very poor stay.
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