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  5. Reviews of Canterbury Cathedral Lodge

Reviews of Canterbury Cathedral Lodge This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

The Precincts, Canterbury, CT1 2EH, United Kingdom

#4 of 27 hotels in Canterbury

Guests' Choice

Review Score

Based on 2287 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.0

  • Location

    9.8

  • Facilities

    8.7

  • Staff

    9.6

  • Value for money

    8.8

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2024

    10
    Overall it was extremely good
    • Leisure trip
    • Group
    • Double Room with View
    • Stayed 3 nights
    • Submitted from a mobile device

    There could have been more storage for clothes - it was very limited

    The property was very clean and comfortable and the food was exceptional - they catered for a vegan diet without any issues and nothing was too much trouble. Breakfast was faultless and evening meal was exceptional

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    Refreshing for the head
    • Leisure trip
    • Couple
    • Twin Room Annex
    • Stayed 2 nights

    Food over cooked (bacon)

    Free fizzy water everything on door step

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with View
    • Stayed 3 nights
    • Submitted from a mobile device

    Location, friendly, helpful staff. Warm, comfortable room with an excellent view. Also a silent fridge!

    Stayed in March 2024

  • Reviewed: March 25, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room Annex
    • Stayed 1 night
    • Submitted from a mobile device

    Restaurant not open in the evening.

    Great location only a few steps to the cathedral.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Great location. Friendly staff at this well appointed hotel
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Location, breakfast

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    Amazing!!
    • Leisure trip
    • Couple
    • Double Room with View
    • Stayed 2 nights
    • Submitted from a mobile device

    We had a slight issue with the fact that the walls are quite thin so you can hear neighbour toilet flushes, TV (when at high volume) & arguments between couples (awkwardly) I'm not sure there's a resolution to this but something to be aware of, it was only on our first night we had noisy neighbors but the front desk were super apologetic and would of resolved it (if we had gone to them during the night!!) It was a very minor issue and could happen anywhere but this was an amazing place!

    Loved the location, the view to the cathedral was amazing!!! Having after hours access to the cathedral site is also insanely cool. There's a 24/7 reception and everyone was super friendly at breakfast and happy to help!!! The breakfast was spectacular and it was super easy to get around Canterbury on foot and see all the sites. There's also options to go for services in the cathedral with a timing schedule provided and there were discounts for local restaurants (highly recommend Socialite!!) Id be recommending this to family and friends who want to visit Canterbury !

    Stayed in March 2024

  • Reviewed: March 24, 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Twin Room with View
    • Stayed 1 night
    • Submitted from a mobile device

    The reception should have some hygiene kits

    The hospitality

    Stayed in March 2024

  • Reviewed: March 24, 2024

    10
    A memorable stay
    • Leisure trip
    • Solo traveler
    • Single Room Annex
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really

    I had an excellent vegan breakfast. Being able to walk around the cathedral was very special and the visit of the cathedral was free because I was staying at the lodge. I was staying in an older part of the hotel but I could see the cathedral from my window. Very special place

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Pleasant stay
    • Leisure trip
    • Couple
    • Double Room Annex
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy

    Location

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    A Prestigious and satisfying visit. Overall good experience.
    • Leisure trip
    • Solo traveler
    • Single Room Annex
    • Stayed 1 night
    • Submitted from a mobile device

    I understand that the buildings are old, but it would be great if there were a luggage lift at least.

    Breakfast was fine - fruit salad option was sparse : 2 grapes, melon and possibly a piece of pineapple, Room was comfortable , hot for a middle aged woman, but better than being cold.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    10
    Another magical stay
    • Leisure trip
    • Family with young children
    • Double Room with View
    • Stayed 1 night
    • Submitted from a mobile device

    The only difficulty is finding the entrance with a car. The directions are not clear enough and satnavs hopeless!

    A magical place: being able to wander the Close and cloisters by night with no other visitors is such a privilege

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    A wonderful stay in a gorgeous setting
    • Business trip
    • Solo traveler
    • Single Room Annex
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location and secure parking

    Stayed in March 2024

  • Reviewed: March 19, 2024

    10
    Exceptional
    • Couple
    • Double Room with View
    • Stayed 2 nights
    • Submitted from a mobile device

    No complaints

    Everything - brilliant location, charming staff, nice room, excellent breakfast with lots of choice.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Excellent - would stay again.
    • Leisure trip
    • Group
    • Twin Room Annex
    • Stayed 1 night

    Shower head needs fixing - we had to hold it up. Some feather pillows as an option would be nice for those who don't like hollow fibre.

    The customer service was superb. The staff on the front desk could not have been more helpful. The breakfast was excellent - especially the cooked options. Loved the special offers at various restaurants in Canterbury plus the free entry to the Cathedral.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Amazing, one of my fave hotel and cities.
    • Business trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Honestly everything was amazing, just one tiny issue was that the hairdryer was like built into the wall and the outlet fuse must have been blown so we had to move furniture to maneuver the hairdryer to another close outlet so I could blow dry my hair lol. Also it was a tad hot in the room and couldn’t get it to be cooler quickly until the evening. All things that would never keep us from coming back :)

    This place was amazing - amazing view, great price for what we received, delicious breakfast that was included, the gardens and lounge area were all so nice and the staff was top notch. The town is so cool, historic and lots to see. Definitely would stay again and longer.

    Stayed in February 2024

  • Reviewed: March 17, 2024

    10
    Friendly, helpful staff. Will visit again
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Just the mattress - it was too hard for me, but that is personal choice

    It was very clean and well appointed, easy reach of the city centre.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    9.0
    Perfect hotel for exploring Canterbury
    • Leisure trip
    • Couple
    • Twin Room Annex
    • Stayed 1 night

    I was thinking and thinking but I couldn't find any negative points :-)

    Perfect location, on site parking, very friendly staff, very clean rooms, comfy bathroom (nice hot water) and a big comfy bed. Good curtains (it is dark) and no noise. Great breakfast (choice, taste). Very nice that the tickets for visiting the Cathedral are included.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    9.0
    A wonderful location, fantastic facilities and friendly and helpful staff.
    • Leisure trip
    • Couple
    • Double Room with View
    • Stayed 2 nights

    There was nothing to fault.

    The location is unbelievable. Waking in the morning to see the towers of the Cathedral is wonderful and it's just as lovely at night when it's all lit up. Our room was spotless and had everything we needed for our stay. The breakfasts and evening meals cannot be faulted and the staff were without exception polite, friendly and helpful.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Twin Room Annex
    • Stayed 5 nights

    Lack of sound insulation between rooms. Guests next door seemed very noisy.

    Very clean and comfortable. Lots of choice for breakfast.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • Twin Room with View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location AMAZING.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room Annex
    • Stayed 1 night
    • Submitted from a mobile device

    Fantastic location right next to the beautiful cathedral. Hotel was clean, tidy and staff very friendly.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    9.0
    Excellent place to stay and I would recommend it to anyone that wants to visit Canterbury
    • Leisure trip
    • Solo traveler
    • Single Room Annex
    • Stayed 1 night

    I can't think of anything that I didn't like.

    Really pleasant and helpful staff, excellent location, the breakfast was really good the following morning. The room was bigger than expected and very comfortable.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Single Room Annex
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent staff Excellent location Excellent view

    Stayed in March 2024

  • Reviewed: March 7, 2024

    10
    Perfect place to visit and stay
    • Leisure trip
    • Couple
    • Double Room with View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing, 0 complaints.

    I have absolutely fallen in love with this place! The lodge's proximity to the cathedral, parking, town first off is incredible, everything is in walking distance. The room was a good size, had a lush window nook with a view of the central garden. It had everything we needed/might need and was clean and warm. The lodge has a lovely restaurant area and the breakfast was fab - plenty of options and my allergies were easily catered for. There's a private garden with an amazing cathedral view, a lounge area and a water station. Next up, staff. Couldn't be more friendly and helpful. As well as the normal service, I happened to need ice for a swollen ankle, got that in minutes. My partner proposed, they were congratulatory and had a staff member help and take photos for us. Super helpful. You can get discounts at local restaurants and the cathedral shop and free access to the cathedral too. We will 100% be back again!

    Stayed in March 2024

Showing 1 - 25

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