Greyfriars Rd, Cardiff, CF10 3AL, United Kingdom
#20 of 47 hotels in Cardiff
Guests' ChoiceBased on 6900 hotel reviews
8.2Cleanliness
8.8
Comfort
8.9
Location
9.1
Facilities
8.6
Staff
8.9
Value for money
8.0
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Morgan
United KingdomNoise from corridor and room was a bit warm
Breakfast was good and my wife enjoyed the spa facilities
Stayed in April 2024
Reviewed: April 18, 2024
Ali
United KingdomN/a
Stayed in March 2024
Reviewed: April 17, 2024
Leigh
United KingdomBreakfast wasn’t great.
Clean and tidy.
Stayed in April 2024
Reviewed: April 15, 2024
Paige
United Kingdomonly downfall was the toilet was a bit messed up wouldn’t flush properly
Very friendly staff, beautiful room and comfy bed close to the centre
Stayed in April 2024
Reviewed: April 14, 2024
Angela
United KingdomBit noisy but that’s expected .
Loved the location.
Stayed in April 2024
Reviewed: April 14, 2024
Janet
United KingdomBreakfast buffet could be warmer
Breakfast fine. Location good
Stayed in April 2024
Reviewed: April 11, 2024
Pilcher
United KingdomRoom
Stayed in April 2024
Reviewed: April 11, 2024
Annemarie
United KingdomAnyone could get into a lift without a room key. Security concerns when you’re a line traveller. Bed was soft and not good for posture and restful sleep
Location
Stayed in April 2024
Reviewed: April 11, 2024
Tim
United KingdomWarm welcome on arrival. Room decent size. Breakfast very good. Bar is also worth a visit in the evening.
Stayed in April 2024
Reviewed: April 8, 2024
Carolyn
United States of AmericaCan’t think of anything
My favourite thing about the hotel was the indoor swimming pool! And the breakfast and dinner menus, selections and quality food served were excellent. Front reception staff were very helpful. Right next to the castle too, and great shopping
Stayed in March 2024
Reviewed: April 7, 2024
Nicky
United Kingdombit dated in room,didnt like paying more than double because the rugby was on in town
location perfect clean room
Stayed in March 2024
Reviewed: April 6, 2024
Maureen
GermanyThe hotel needs to be renovated. The reception area and lounge were the only well cared for / up-to-date areas we encountered. It's often the small things that make a big difference. The sofas at the lift on floors 1 & 2 need replacement, the initial impression when getting of the lift is not pleasant. We stayed for two nights, our room hadn't been tidied at 3 p.m. A bit late considering we had been out the entire morning and the hotel was not fully booked.
The staff was cheerful and helpful. The room was spacious and bed truely comfortable. Good breakfast selection. The tea selection inbthe room was good. Plenty of milk and even biscuits.
Stayed in April 2024
Reviewed: April 6, 2024
Richard
United KingdomWe only had two towels for three people
Breakfast was excellent Location fine but need to rely on public transport to get around
Stayed in April 2024
Reviewed: April 6, 2024
Chris
United KingdomPool area was too crowded and not enough spa facilities or availability of treatments.
Good location,( but a bit noisy early hours of morning as there is nightclub over the road and our room was at the front of the hotel). Evening meal was good as was breakfast. Gym was very good.
Stayed in April 2024
Reviewed: April 5, 2024
Candice
United KingdomPrice off car park
Location bang on
Stayed in March 2024
Reviewed: April 4, 2024
Maria
United KingdomAll staff was friendly, breakfast was beautiful and plenty of variety
Stayed in April 2024
Reviewed: April 1, 2024
Linda
United KingdomRoom could have been warmer but we could have fiddled with sir .con . Unfortunately the restaurant was empty when we went to eat in the evening and only two more tables were filled all evening . This meant there was little atmosphere .
The breakfast was superior. Pool was certainly enjoyable . All staff were very friendly and efficient .
Stayed in March 2024
Reviewed: March 30, 2024
Elizabeth
United KingdomToo close to nightlife, could hear the thumping of music till 2am. Wasn't able to book the spa we wanted as was fully booked (our fault).
Good sized rooms. Loved the spa.
Stayed in March 2024
Reviewed: March 29, 2024
Caroline
United Kingdomhad to pay £10 for a robe. we paid for a superior room but it was quite basic.
Room was clean and relatively spacious. Breakfast was very good. Spa was average.
Stayed in March 2024
Reviewed: March 25, 2024
Rhys
United KingdomThe one problem is parking I know it’s not the hotels fault but it’s virtually impossible to get the discount on offer as the machine is temperamental but £69 is expensive
Location brilliant
Stayed in March 2024
Reviewed: March 25, 2024
Evans
United KingdomBeautiful hotel located centrally within Cardiff within walking distance of shops, bars and restaurants. Also, a really good location for visiting the castle or any of the sporting/music venues Friendly staff and very clean, modern decor.
Stayed in March 2024
Reviewed: March 23, 2024
Lucy
United KingdomGrubby needed a lick of paint and deep cleaning.
Good location
Stayed in March 2024
Reviewed: March 21, 2024
Kevin
United KingdomNo ambiance to the place at all, seemed cold and unwelcoming
Facilities and room
Stayed in March 2024
Reviewed: March 18, 2024
Melanie
United KingdomThe bed was super comfy, the staff were all friendly and helpful and the breakfast was amazing!
Stayed in March 2024
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