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16-19 The leas, Folkestone, CT20 2DU, United Kingdom
22 February 2016
눉We were in a top room. Decor gets increasingly poor as you ascend the stairs. Boiler behind bed reignited intermittently. No radiators - a heater that was so old and grubby we didn't dare plug it in. Is it used as a half way house for ex-cons?? There was a drunken/drugged man outside our room for most of the night, swearing loudly on his phone to the police about them coming to arrest him. We left, with our 4 yr old, at 5 am just to get away from the noise, smell, horrible experience. The drunken man was camped outside our room, in a tiny hallway, and when we emerged he exclaimed 'oh, I thought you were the police'. No - just a very tired, annoyed, and frankly disgusted family - disgusted that such places are still able to trade. The tiny bathroom was barely fit for purpose. Bedding/blankets were threadbare. The only fire escape info was ' find nearest route to exit building and go to meeting point' - no idication of where either were. We were up a tiny staircase on 3Rd floor - if drunken man had started a fire in that tiny staircase where would we have gone. ...? Do not stay at this hotel. 24 hour reception - incorrect. When we left at 5 there was a note 'back soon'..... We certainly won't be going back anytime soon.
눇There was parking
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