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16-19 The leas, Folkestone, CT20 2DU, United Kingdom
6 November 2015
눉Not the cleanest rooms, the bedding was fine but the general cleanliness of the room left a lot to be desired, dirt windowsills dusty radiator and skirting board, towels thread bear.
눇Location was perfect, looking over the sea the hotel has a beautiful outlook, and not far to walk for good restarants and bars.
4 November 2015
눉No hot water morning or night Asked for someone to look at it Couldn't fix it.toilet seat broken. No slip mats in Bath and boy fell over trying to take a shower as was told the water would heat up But it stayed cold
눇Bed comfortable and clean room. Breakfast nice
4 November 2015
눉The only drawback is the parking. Free Hotel parking is very limited, on a first come first park basis. The hotel probably holds around 200 guests and their car park probably holds 10-15 cars at a push. There is other parking but it is either time limited or expensive. A car park opposite the hotel is about £1.00 per hour and pay and display along the sea front is limited to 3 hours at £3.60. overnight parking is free, if i remember correctly (don't quote me on this) from 8pm-8am along the sea front and 8pm-7am in the paying car park.
눇Customer service was excellent, breakfast, was full English, with extras and included in the price. great value for money, The room was clean, bed was comfortable and linen was clean and fresh. The hotel was old and needs updating but i like old houses so didn't bother me that things were a bit tired and worn, clean and comfortable and great service more than made up for it. we would visit this hotel again for an overnight stay. The view of the sea is wonderful and the 10 min walk down to the sea is steep but worth the walk, their is a lift down to the sea front, but we didn't use it.
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