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Reviews of Carlton Hotel

Runnacleave Road, Ilfracombe, EX34 8AR, United Kingdom

#2 of 10 hotels in Ilfracombe

Guests' Choice

Review score

Based on 797 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.2

  • Facilities

    8.9

  • Staff

    9.4

  • Value for money

    8.7

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast was far too early. It was finished by 09.30. We stayed over the Easter weekend and did not want to be up that early. The first morning we were there we were declined a cooked breakfast because we got there at 09.40. Our room was tiny. There was not wardrobe space for my dresses. Was only big enough for shirts. Room was clean and bed was comfortable.

    Staff were very friendly and the food was delicious.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    Back to our favourite hotel
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Having to leave :(

    Returning visit to the hotel, greeted by the same staff a year on and they remembered us and our little dog Pippa. We had the best time and our room was spot on like last year! We simply cannot fault the hotel and the staff!

    Stayed in April 2024

  • Reviewed: 14 March 2024

    8.0
    Great place, food was good and location ideal
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 2 nights

    Room could have been bigger Breakfast Sunday morning not as good but still a great choice

    Breakfast the 1st day was superb! On the Sunday morning not so good, so a change of chef we think... Room was lovely but very small, however ideal for what we needed. Really friendly staff and would visit again.

    Stayed in February 2024

  • Reviewed: 2 March 2024

    10
    Fantastic. Would highly recommend
    • Leisure trip
    • Group
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    I really can't think of anything!

    Fantastic breakfast, loads of choice. Fresh fruit salad, pastries ,cereals, whatever cooked (including fish, omelette) Staff amazing, nothing too much trouble.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    9.0
    relaxing stay, welcoming staff, great breakfast
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    lovely lounge area to relax in. super comfy bed, all very modern. good choice for breakfast, continental or full English.. very dog friendly, our dog was given a sausage at breakfast. 10 min walk to harbour, cafes, pubs, restaurants and shops. enjoyed our stay and will return again.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    10
    Excellent Stay
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    There was no fault

    Perfect 100% Staff, Owners so helpful. Been along time since I had an excellent breakfast. Our stay is perfect and can't wait to return.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    10
    Lovely stay.
    • With a pet
    • Leisure trip
    • Family with young children
    • Double Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    The staff were helpful and friendly. Our dog was very welcome.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great staff Comfortable, warm room Lovely breakfasts

    Stayed in February 2024

  • Reviewed: 12 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Very nice

    Stayed in February 2024

  • Reviewed: 7 February 2024

    10
    Thoroughly enjoyed are 3 day break
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 3 nights

    All great with accommodation Only disappointment was the caves to the beach were closed

    I know are stay was out of season and it was fairly quiet but the staff made us feel very welcome. Breakfast menu was excellent many options. My wife and I will definitely stay there again. Many thanks Geoff and Rose

    Stayed in February 2024

  • Reviewed: 6 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights

    EVERTHING.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    8.0
    Better than expected.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Breakfast was good. Room was clean and comfortable. Friendly staff.

    Stayed in January 2024

  • Reviewed: 30 January 2024

    10
    ITS MUCH MORE THEN A 2 STAR
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    There is nothing not to like

    The owner was very helpful and the breakfast was of a good standard only wish we had eaten there in the evening. It's on the flat so no hill to climb

    Stayed in January 2024

  • Reviewed: 28 January 2024

    10
    Lovely gem of a hotel, great staff, superb food, modern rooms and decor would recommend a stay here to everyone.
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Personal preference, outside colour and look of the property makes it look older type of hotel but don’t judge a book or hotel in this case by its cover.

    Moment we walked in friendly greeting, upgraded to a Queen room, evening meals and breakfast absolutely delicious high standard. All staff friendly and welcoming. Lovely modern rooms, comfy bed and homemade biscuits by the chef great little touch. All happy to help with general area knowledge and nothing too much trouble. Wish l had taken pictures to pass on.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    10
    comfortable and clean pleasant decoration great food
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 2 nights

    I cannot think of anything to say

    The staff were exceptional , the Hotel was far better than a 2 star should be and I would rate it much higher, we stayed for 2 nights and ate in the Hotel restaurant both nights the food was wonderful and the Fish and Chips was the best I have ever had. Good wine list.

    Stayed in January 2024

  • Reviewed: 26 November 2023

    10
    The Carleton is an exceptional hotel and a lovely place to stay.
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 2 nights

    Honestly there is nothing that we did not like about the Carleton.

    Right from start to finish our visit to the Carleton Hotel was a fantastic experience. Michael is a great host and made us very welcome. All the staff we met couldn't do enough for us and nothing was too much trouble. The hotel is spotless in every area. Our room was beautiful and again spotless. It was exceptionally equipped with high quality toiletries and a safe that could hold a full size laptop. Location is fantastic as it is close to all the amenities and attractions in Ilfracombe. We would most definitely go back.

    Stayed in November 2023

  • Reviewed: 17 November 2023

    10
    Exceptional
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The hotel is suprerb, and the staff are suprerb

    Stayed in November 2023

  • Reviewed: 6 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Excellent restaurant food and decor very good

    Stayed in November 2023

  • Reviewed: 31 October 2023

    8.0
    The commendation was perfect, next to the venue I was visiting, staff was helpful and very cheerful
    • Leisure trip
    • Solo traveller
    • Double Room with Shower
    • Stayed 2 nights

    The stair door, loud during the night (banging) just needs a softener on the door to stop it banging.

    room was prefect, clean and well presented. Amenities was good plenty Breakfast, was well presented, plenty on offer, food taste and hot.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    9.0
    Great stay visiting family
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Could have better quality baked beans a bit on hard side but other than that fantastic breakfast.

    Excellent room. good friendly staff, quiet at night,

    Stayed in October 2023

  • Reviewed: 29 October 2023

    10
    Recommended
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful place, lovely and clean and fantastic breakfast. Staff wonderful . Will return

    Stayed in October 2023

  • Reviewed: 28 October 2023

    10
    Will be staying again on next working trip
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    Everything was of a high standard

    Excellent standards Efficient and extremely pleasant staff. Food superb. A very enjoyable four day stay

    Stayed in October 2023

  • Reviewed: 27 October 2023

    10
    Staff was very nice and accommodating, nothing was too much trouble for you, We will definitely be returning to the Carl
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    There was nothing we disliked.

    The hotel was really nice , very clean , very well presented inside and the room was really nicely done very comfortable.

    Stayed in October 2023

  • Reviewed: 13 October 2023

    8.0
    A nice, comfortable hotel in central location. Would stay again if in the area.
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    Nothing apart from small niggles. The lift is quirky but worked ok. With hindsight, we should have paid for a bigger room because the one we chose was rather small and right at the top of the hotel., – another example of not reading the Booking.com details fully!

    The property is close to the centre of Ilfracombe and to the tunnels beaches, a prominent Ilfracombe landmark. The proprietor Michael is very welcoming, efficient and responsive to any issues - we had to leave one day early and he was very understanding and refunded us without hesitation. An excellent breakfast is supplied, beautifully cooked. A few days ago, in October, parking on the hotel premises was perfect. The room was very clean and tidy with a well presented, and spotless, ensuite, shower, and bath.

    Stayed in October 2023

Showing 1 – 25

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