663 New South Promenade, Blackpool, FY4 1RN, United Kingdom
#105 of 246 hotels in Blackpool
Guests' ChoiceBased on 2075 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
8.4
Facilities
8.4
Staff
9.1
Value for money
8.5
Free WiFi
8.3
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End of dialog contentReviewed: 24 January 2024
Samuel
United KingdomGreat hotel and great value for money
Stayed in December 2023
Reviewed: 18 January 2024
Marcola
United KingdomIt was clean and friendly staff
Near to where we wanted to be
Stayed in October 2023
Reviewed: 14 January 2024
Sylvia
United KingdomLift near bedroom was broken
Great value weekend, lovely food
Stayed in December 2023
Reviewed: 4 January 2024
David
United KingdomVery Good value for money Will stay again
Stayed in December 2023
Reviewed: 2 January 2024
Raphaella
United KingdomShowers are ridiculously small, bathroom size is big enough to widen the showers but seems outdated.
Full English breakfast available, good location on the seafront and easy access to central blackpool or other towns like Lytham nearby. Free parking on the road outside the hotel, and overnight free parking until 10am on the main road. Friendly staff, and evening entertainment available. Also enjoyed the old school elevator.
Stayed in December 2023
Reviewed: 2 January 2024
Barbara
United KingdomProperty was fine but abit disappointing that if did not attend the gala night, there was no entertainment or food available that evening for those in the bar area
Very nice clean hotel
Stayed in January 2024
Reviewed: 2 January 2024
Gemma
United KingdomI didn’t realise how far it was from the center of Blackpool. Not a good location if you’re there for a night out or have children
nice updated room, very clean, helpful staff
Stayed in January 2024
Reviewed: 1 January 2024
Julie
United KingdomNot been able to go to the party we thought we were going to. And no hot water
New Year’s Eve and had no hot water so couldn’t get a shower. Didn’t tell us we had to pay £70 pp and£30 for kids to go to new year’s celebration had we known we wouldn’t have stayed there. They stuck us in restaurant with no entertainment on New Year’s Eve NOT HAPPY
Stayed in January 2024
Reviewed: 1 January 2024
Helen
United KingdomNothing
Everything clean warm and comfortable
Stayed in January 2024
Reviewed: 1 January 2024
Jane
United KingdomParking was an issue. They should help optimize the parking in front of the hotel.. there was space but people didn’t park properly wasting space. Room was small for a family of 4 and the price seemed more for it. Lift wasn’t working properly they need to upgrade it.. seems like people didn’t close the lift properly.
Location was good. Liked the seaview room.
Stayed in January 2024
Reviewed: 1 January 2024
Audrey
United KingdomNothing
Location
Stayed in December 2023
Reviewed: 30 December 2023
Sylvia
United KingdomSeams they may have had a flood downstairs the carpet in hallway to stairs was badly water stained. Was not like that last time we stayed but it didn't smell of damp or musk so just didn't look nice.
Love location for tram stop. Breakfast was lovely everything was hot, staff lovely.
Stayed in December 2023
Reviewed: 29 December 2023
Shawn
United KingdomBreakfast was a little disappointing with the food just warm, by the time you've buttered your toast it's all gone cold!
Brilliant location right by the tram stop so perfect for getting into town.
Stayed in December 2023
Reviewed: 26 December 2023
Damian
United KingdomNothing at all.
Really lovely hotel. Homely and modern . Lovely staff on reception and meticulously clean. I stayed a few days , should've booked longer while I wait on a personal matter regarding a property
Stayed in December 2023
Reviewed: 26 December 2023
Barry
United KingdomYes it was nearing Xmas day but there was absolutely nothing to entertain at the hotel , couldn’t use the full expanse of the hotel as the main room was closed off, the room for 3 was to be kind compact when double sofa bed was down , I’m 6ft and about 13 st but the shower wasn’t upto my expectations , there was slight mould in the bathroom .and one of my pet hates is (1) envelope with a message basically a reward for room service (2) one in the dining area tip box(3) tip box in reception area (4)tip box on the bar in dining area , to dine in the area for lunch or dinner way to expensive, I just wanted a break before Xmas but didn’t really feel relaxed , I definitely wouldn’t go back at this time of the year as I thought there may have been more atmosphere with in the hotel besides the same Christmas songs every day , we have stayed before and really enjoyed it different time of the year admittedly, I would have to seriously thing about staying at the carousel in the future even though I did say in the questionnaire I would as there wasn’t a maybe in the question , this is a true representation of my stay , again the weather was awful so limited to where one could go or do .
Location is good , staff were lovely , food was nice but limited
Stayed in December 2023
Reviewed: 26 December 2023
Liam
United KingdomWindow was left open so room was freezing.
Stayed in October 2023
Reviewed: 20 December 2023
Janie
United KingdomThe roast potatoes we had at the Xmas dinner were hard, not good at all. The mattress on the bed in our room was not firm enough, but I did sleep, thank goodness.
The Xmas dinner was good except for the roast potatoes. Our hotel room was modern and clean and had coffee & tea and biscuits, which were nice. I had requested a top sheet on the bed and it was there and put on nicely, which I appreciated. We didn't hear any noise and nothing woke us. Woke up the next morning to a sea view which was nice. The breakfast was good, enjoyed my sausages, scrambled eggs & brown bread for toast.
Stayed in December 2023
Reviewed: 14 December 2023
Gary
United KingdomBad were not comfy and the only negative
We did the Christmas party which was great value for money and food was fantastic. Nice rooms, bar area and hotel
Stayed in December 2023
Reviewed: 13 December 2023
Claire
United KingdomShower was a little small
Clean and comfortable. Rachel, our server for our evening meal is a credit to the hotel, hardworking, friendly and very accommodating.
Stayed in December 2023
Reviewed: 13 December 2023
Dan
United KingdomBreakfast was ok..
Stayed in December 2023
Reviewed: 12 December 2023
Kerry
United KingdomGreat location, tram stop right outside so easy access to all the attractions
Stayed in December 2023
Reviewed: 10 December 2023
Keith
United KingdomSmall room
Location
Stayed in December 2023
Reviewed: 9 December 2023
Whitaker
United KingdomVery small lift, didn't use
Breakfast was good, nice clean rooms, friendly reception and bar area
Stayed in November 2023
Reviewed: 30 November 2023
Nichols
United KingdomWe came out of season so there was no entertainment.
Location was perfect and we really enjoyed our breakfast thanks
Stayed in November 2023
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