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Reviews of Carousel Hotel 3 stars

663 New South Promenade, Blackpool, FY4 1RN, United Kingdom

#105 of 246 hotels in Blackpool

Guests' Choice

Review score

Based on 2075 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.4

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 24 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Family Room with Sea View (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Great hotel and great value for money

    Stayed in December 2023

  • Reviewed: 18 January 2024

    7.0
    Was a plesent stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was clean and friendly staff

    Near to where we wanted to be

    Stayed in October 2023

  • Reviewed: 14 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lift near bedroom was broken

    Great value weekend, lovely food

    Stayed in December 2023

  • Reviewed: 4 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Very Good value for money Will stay again

    Stayed in December 2023

  • Reviewed: 2 January 2024

    7.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights

    Showers are ridiculously small, bathroom size is big enough to widen the showers but seems outdated.

    Full English breakfast available, good location on the seafront and easy access to central blackpool or other towns like Lytham nearby. Free parking on the road outside the hotel, and overnight free parking until 10am on the main road. Friendly staff, and evening entertainment available. Also enjoyed the old school elevator.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    8.0
    Pleasant stay
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Property was fine but abit disappointing that if did not attend the gala night, there was no entertainment or food available that evening for those in the bar area

    Very nice clean hotel

    Stayed in January 2024

  • Reviewed: 2 January 2024

    7.0
    lovely hotel but location wasn’t ideal
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I didn’t realise how far it was from the center of Blackpool. Not a good location if you’re there for a night out or have children

    nice updated room, very clean, helpful staff

    Stayed in January 2024

  • Reviewed: 1 January 2024

    7.0
    Lovely hotel, great food just need to explain what is on offer
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Not been able to go to the party we thought we were going to. And no hot water

    New Year’s Eve and had no hot water so couldn’t get a shower. Didn’t tell us we had to pay £70 pp and£30 for kids to go to new year’s celebration had we known we wouldn’t have stayed there. They stuck us in restaurant with no entertainment on New Year’s Eve NOT HAPPY

    Stayed in January 2024

  • Reviewed: 1 January 2024

    9.0
    Lovely hotel
    • Leisure trip
    • Family with young children
    • Family Room with Sea View (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything clean warm and comfortable

    Stayed in January 2024

  • Reviewed: 1 January 2024

    7.0
    Overall good stay.. lot of potential to get top ratings
    • Leisure trip
    • Family with young children
    • Family Room with Sea View (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Parking was an issue. They should help optimize the parking in front of the hotel.. there was space but people didn’t park properly wasting space. Room was small for a family of 4 and the price seemed more for it. Lift wasn’t working properly they need to upgrade it.. seems like people didn’t close the lift properly.

    Location was good. Liked the seaview room.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    8.0
    Great location friendly staff
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location

    Stayed in December 2023

  • Reviewed: 30 December 2023

    9.0
    Gem of a hotel was our second visit and would stay again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Seams they may have had a flood downstairs the carpet in hallway to stairs was badly water stained. Was not like that last time we stayed but it didn't smell of damp or musk so just didn't look nice.

    Love location for tram stop. Breakfast was lovely everything was hot, staff lovely.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was a little disappointing with the food just warm, by the time you've buttered your toast it's all gone cold!

    Brilliant location right by the tram stop so perfect for getting into town.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    9.0
    Superb
    • Solo traveller
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all.

    Really lovely hotel. Homely and modern . Lovely staff on reception and meticulously clean. I stayed a few days , should've booked longer while I wait on a personal matter regarding a property

    Stayed in December 2023

  • Reviewed: 26 December 2023

    7.0
    Average at this time of the year
    • Leisure trip
    • Family with young children
    • Family Room with Sea View (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    Yes it was nearing Xmas day but there was absolutely nothing to entertain at the hotel , couldn’t use the full expanse of the hotel as the main room was closed off, the room for 3 was to be kind compact when double sofa bed was down , I’m 6ft and about 13 st but the shower wasn’t upto my expectations , there was slight mould in the bathroom .and one of my pet hates is (1) envelope with a message basically a reward for room service (2) one in the dining area tip box(3) tip box in reception area (4)tip box on the bar in dining area , to dine in the area for lunch or dinner way to expensive, I just wanted a break before Xmas but didn’t really feel relaxed , I definitely wouldn’t go back at this time of the year as I thought there may have been more atmosphere with in the hotel besides the same Christmas songs every day , we have stayed before and really enjoyed it different time of the year admittedly, I would have to seriously thing about staying at the carousel in the future even though I did say in the questionnaire I would as there wasn’t a maybe in the question , this is a true representation of my stay , again the weather was awful so limited to where one could go or do .

    Location is good , staff were lovely , food was nice but limited

    Stayed in December 2023

  • Reviewed: 26 December 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Window was left open so room was freezing.

    Stayed in October 2023

  • Reviewed: 20 December 2023

    8.0
    The hotel was clean and nice. Over all we were happy with it and would stay again.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night

    The roast potatoes we had at the Xmas dinner were hard, not good at all. The mattress on the bed in our room was not firm enough, but I did sleep, thank goodness.

    The Xmas dinner was good except for the roast potatoes. Our hotel room was modern and clean and had coffee & tea and biscuits, which were nice. I had requested a top sheet on the bed and it was there and put on nicely, which I appreciated. We didn't hear any noise and nothing woke us. Woke up the next morning to a sea view which was nice. The breakfast was good, enjoyed my sausages, scrambled eggs & brown bread for toast.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    8.0
    Great Christmas Break
    • Leisure trip
    • Family with young children
    • Family Room with Sea View (2 Adults + 2 Children)
    • Stayed 1 night

    Bad were not comfy and the only negative

    We did the Christmas party which was great value for money and food was fantastic. Nice rooms, bar area and hotel

    Stayed in December 2023

  • Reviewed: 13 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Shower was a little small

    Clean and comfortable. Rachel, our server for our evening meal is a credit to the hotel, hardworking, friendly and very accommodating.

    Stayed in December 2023

  • Reviewed: 13 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was ok..

    Stayed in December 2023

  • Reviewed: 12 December 2023

    8.0
    Very nice stay
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location, tram stop right outside so easy access to all the attractions

    Stayed in December 2023

  • Reviewed: 10 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Small room

    Location

    Stayed in December 2023

  • Reviewed: 9 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very small lift, didn't use

    Breakfast was good, nice clean rooms, friendly reception and bar area

    Stayed in November 2023

  • Reviewed: 30 November 2023

    8.0
    We really enjoyed our stay and will come back thanks
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    We came out of season so there was no entertainment.

    Location was perfect and we really enjoyed our breakfast thanks

    Stayed in November 2023

Showing 1 – 25

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