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Reviews of Carrington House Hotel

Knyveton Road, Bournemouth, BH1 3QQ, United Kingdom

#62 of 68 hotels in Bournemouth

Guests' Choice

Review Score

Based on 8358 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.3

  • Location

    7.5

  • Facilities

    6.2

  • Staff

    7.2

  • Value for money

    6.8

  • Free WiFi

    6.3

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Showing 1 - 25

  • Reviewed: April 23, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Stayed here a few times now. Pleasant place. Nice staff and a bar.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    7.0
    Value for money
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The place is very tired and needs a refurb. But I think that's indicated in the pricing.

    Good Value for money. Food was acceptable and enough choice for most.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was a lot of noise from next door

    It was lovely to have a bath

    Stayed in April 2024

  • Reviewed: April 21, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Really nice area. Kind staff. Wonderful room for one night after a long day of travel.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    5.0
    Satisfactory
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The bed was not the most comfortable I have slept in. The room carpet needs replacing. Poor table tennis equipment.

    Availability of parking was good. The Bar food was good. The Breakfast was acceptable. The staff were friendly and helpful.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    5.0
    It was ok
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The beds were uncomfortable. Very pricey for food. They closed the bar an hour earlier than normal

    Stayed in April 2024

  • Reviewed: April 18, 2024

    5.0
    The hotel has improved since my last visit there and is really not at all bad now.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The reception staff were not very friendly. It seemed as if they would cause me problems if I had not been able to find my driving licence to show to her. Even though I had several credit cards in my name and used one to pay the hotel bill at checkin even before she gave me a room key. There was a notice by the desk saying that checkout was by 10am and anyone leaving later would be charged at extra £10 per hour up to 12pm. I thought that was a very unfriendly notice and wanted to get extra money from anyone who left the room just a few minutes after 10am

    The room whilst rather basic was clean and totally adequate. There were plenty of clean towels. The public areas have been decorated and are now quite pleasant. I did not have the breakfast because it did not seem to be very good value and used to get bad reviews.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A ok

    Location 5 minutes from good shopping area

    Stayed in April 2024

  • Reviewed: April 16, 2024

    5.0
    Ok
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The couple in the room next to me shagging all night, it was as if they were inmy room and I had to get up at 3.30

    Price and location

    Stayed in April 2024

  • Reviewed: April 15, 2024

    5.0
    Fair
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Evening Receptionist...did not make us feel welcome...felt like we had interrupted the receptionists conversation. They were abrupt and quite rude. Bar staff was non plussed. The Hotel was boiling hot...even with the window open. The room and beds were clean...the bathroom wasnt so clean in that there were other peoples hair on the tiles in the bath/shower.

    Price and Breakfast was good. The morning receptionist was very helpful and friendly. The room was ok, the price was cheap.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    5.0
    Reasonable for a night if you don’t want to sleep.
    • Business trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Had to wait to check in, once we got to the reception desk, there was no apology about the wait. Very outdated bedroom. No shampoo/conditioner etc in the bathroom. Clean on the surface, but can see hairs etc on carpet. Boiling hot in the room, even though radiators weren’t on. Cant comment on food, as we didn’t eat there. Unfortunately had the worst nights sleep, as there was riff raff, shouting and swearing outside the hotel and could smell weird around the premises outside

    Nice reception area when you walk in. Spacious family room.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    7.0
    Value fir money
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Would have been nice to have a working kettle, found out at 6am when I woke up that the kettle dudnt work.

    Clean, good size room.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    No wifi in the rooms, rooms not 100 % clean - spiderwebs on the lamps and table tamps

    Stayed in April 2024

  • Reviewed: April 8, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff were not overall friendly, this includes reception and bar staff.

    Location was great and access to in house swimming pool a bonus.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    5.0
    Very Basic
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    No heater. Very basic. Facilities seems old

    Stayed in April 2024

  • Reviewed: April 8, 2024

    5.0
    Fair
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel was really really dated and needed updating and redecorating especially in the rooms and corridors. Lots of maintenance issue, carpets stuck down with duck tape etc The room had only 2 plug sockets in the room. One had the TV plugged in. We had a family room and in order to charge 4 phones, it was very difficult. The description on the websites does not match the reality. It really is dilapidated and in need of updating. Internet was poor too. The rooms were hot and we had to have the window open all night. In summer I do not know how people would get comfortable as the windows only opened up partially for safety.

    Very very very Cheap compared to other hotels and had a the pool. If you don't mind the negatives, it worth it.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No view from my window

    Clineles

    Stayed in April 2024

  • Reviewed: April 7, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Bed sheets very poor quality, furniture very old, toilet roll holder requires replacement.

    Breakfast fantastic value and very good quality appart from sausages. TV good picture and choiice of channels

    Stayed in April 2024

  • Reviewed: April 7, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was a bit of a maze, when trying to find our room. There are lifts to get to the top floor but if using the stairs to the top floor it feels like your in a multi storey car park.

    The hotel has a swimming pool available to use at certain intervals in the day. A games room with pool tables and table tennis. There was also entertainment in the bar in the evening.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    6.0
    Friendly staff good location nice bar and snacks
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Cleaning of room for more than 1 night stay

    Location was good for what we needed 00

    Stayed in March 2024

  • Reviewed: April 5, 2024

    7.0
    Comfy stay
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Outdated decor.

    Staff are always very attentive. Beds are comfortable, rooms clean. Swimming pool is always an added bonus, games room is great for kids.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The leisure area was good for me and my boy… for bonding

    The location was perfect for getting around the town

    Stayed in March 2024

  • Reviewed: April 5, 2024

    7.0
    Good value for money, very friendly stuff, terrible bed
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    The mattress was the most uncomfortable I have ever slept on

    The staff were fantastic, very friendly and helpful

    Stayed in April 2024

  • Reviewed: April 3, 2024

    5.0
    Good for the airport, not a hotel you want to spend a lot of time in.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The hotel is a bit of a mish-mash, and not particularly well kept. There was mould in the bathroom, the whole place needed a massive refresh. This is definitely not any kind of luxury hotel.

    Location was good - ideal for the airport as we planned. The beds were clean and there was plenty of space in the room. Asda nearby was great for room snacks.

    Stayed in March 2024

Showing 1 - 25

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