Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. West Midlands hotel reviews
  4. Birmingham hotel reviews
  5. Reviews of Castle Bromwich Hall; Sure Hotel Collection by Best Western

Reviews of Castle Bromwich Hall; Sure Hotel Collection by Best Western 4 stars

Chester Road, Birmingham, B36 9DE, United Kingdom

#37 of 72 hotels in Birmingham

Guests' Choice

Review score

Based on 1713 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.6

  • Facilities

    7.9

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    7.8

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It's a bit far away from the city center, but you can take a direct bus to get it.

    The facilities of the hotel were wonderful, great breakfast, good bar and amazing gardens. The bedroom and bathroom were good too for a couple. You can feel like you're in a real Castle, so recommend it 100%

    Stayed in March 2024

  • Reviewed: 22 April 2024

    8.0
    Lovely stay, family friendly.
    • Leisure trip
    • Family with young children
    • Superior Family Room with Double and Twin Beds
    • Stayed 1 night
    • Submitted via mobile

    Being on the top floor with kids, lots of stairs. Bar prices expensive.

    Gluten free options on the buffet were great as i never get much. Staff polite and helpful. I asked for a travel cot and it was brought up within minutes. Free parking.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Beautiful historic hotel in outer Birmingham, ideal for short breaks
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The curtains were slightly thin so the light from the car park did bleed into the room, but I still had a good night's sleep. The bed was also quite soft and a bit lumpy, but it didn't hamper my sleep.

    Beautiful Grade I listed main hall building complete with grand dining room and lounge bar, the hotel is set in beautiful surroundings with its own gardens and the neighbouring formal gardens museum. The room was comfortable and quiet, in the Dovecote outbuilding, adjacent the hall.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    ol' reliable
    • Leisure trip
    • Solo traveller
    • Accessible Double Room
    • Stayed 3 nights

    the wifi was bad in the Brewery House, bottom floor. 2-3/4 bars at best. The prices of some of the food was disappointing, a tenner for a toastie with chips, or £18 for a burger meal albeit the quality of the food was great.

    my room was spacious and well decorated, it came with a massive bathroom with a great shower. Satisfied with the level of cleanliness, toiletries/towels were aplenty. The staff were friendly. Room service available which was a plus, great service. This was my first time staying solo and I felt comfortable, satisfied and safe.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Stayed in accessible room with my disabled daughter, everything we needed and would stay there again
    • Leisure trip
    • Family with young children
    • Accessible Double Room
    • Stayed 1 night
    • Submitted via mobile

    There wasn't anything I didn't like.

    Breakfast was good, plenty of choice. Lovely set tables with clean linen cloths.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    overall very good - I would return
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    had to ring bell at gate when I returned late at night - took a while to get back in

    my room was excellent - very friendly staff

    Stayed in March 2024

  • Reviewed: 10 April 2024

    8.0
    Great hotel with minor issues that need attention. Alcohol and lunch menu way over priced.
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was tired and had mould on bathroom ceiling. The communal areas also seemed tired, dusty and in need of a freshen up and deep clean. Artificial dusty flowers are tacky for such a beautiful building

    Location and history of the grounds and building

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    It was a nice place to stay and not too far from where we needed to be
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Limited range in the bar and quite expensive, £20 per dog per night does seem a bit excessive

    Great location good staff

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Accessible Double Room
    • Stayed 1 night

    Excellent hotel, absolute baragin for money

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    A beautiful building and friendly staff! Loved reading about the history of the building. Enjoyed a nice stroll through the gardens.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Lovely brummie break
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing all good

    Nice and quiet hotel with cosy room and comfy bed. The setting and gardens are beautiful. The location is great not far from the motorway, so travel in any direction is easy. Didn’t sample the food unfortunately, but it certainly looked good.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    7.0
    Not too bad
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    The fire alarm went off twice and the staff said this was due to the shower being used. The room was cold at night and the carpet and curtains stained.

    The building itself is beautiful and the room was a good size, accessible for what we needed.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    8.0
    Great stay, we were made to feel very welcome.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    I would have preferred a king size bed as it was a superior room. The hotel charges £15 for a cot which are usually free in most hotels.

    The staff were lovely and the breakfast was great. The room was comfortable enough, it wasn't obvious that it was a superior room.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Lovely listed building
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    This was our Third stay at this lovely hotel,Fantastic listed building,good sized room with nice and comfortable bed.Breakfast was really tasty,special mention to Peter who was friendly and helpful.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    7.0
    Excellent customer service from young woman in restaurant at dinner.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Reception staff could be more friendly and professional

    Location

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Decent hotel, would stay again
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    There was quite wait for food in the evening, and no one was being updated with wait times, or warned of the wait.

    lots of parking, clean room, plug at side of bed (simple thing but so often missed). Friendly and well presented staff, decent food.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    A much better alternative to a Travelodge
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Quirky! Character and style. Great room, clean, super comfortable and well appointed. Loved the toiletries and coffee station

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Hotel stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bar and food was very expensive

    Room was lovely hotel very nice

    Stayed in March 2024

  • Reviewed: 17 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Accessible Double Room
    • Stayed 1 night
    • Submitted via mobile

    Old windows

    Room was large

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    I was on the ground floor, great, that is what I requested however, every time some one moved in the room above it sounded like they were going to come through the ceiling!! One of the disadvantages of the lovely old building

    I was there for Crufts weekend and they had adapted to accommodate that people would be travelling with dogs. They were very helpful.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    Really enjoyable and comfortable. Definitely will stay again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Choice of menu was limited. Service was very slow. Bar area was a bit basic .

    The size of the room and bathroom. The views from the room. The garden walks were nice.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Good value stay in old English mansion.
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night

    I asked the breakfast manager for a capuchino that I was happy to put on my bill but he refused. Not a big deal though.

    Good feel of old England in this hotel. Well suited for foreign travellers.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Accessible Double Room
    • Stayed 3 nights
    • Submitted via mobile

    You can't cater to everyone's likes as the list would go on & on but the mattress was a wee bit soft (I like mine firm) but it was a comfortable sleep non the less.

    Fantastic building, lovely features and the grounds are very nice

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Perfect location for us..we were visiting jaguar car factorysecured parking for my vehicle, lovelyho
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    Zero

    Stunning property and very interesting Breakfast good..staff friendly

    Stayed in March 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: