Reviews of Castle Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
New Park Street, Devizes, SN10 1DS, United Kingdom
#8 of 15 hotels in Devizes
Guests' ChoiceReview Score
Based on 831 hotel reviews
8.9Score breakdown
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Cleanliness
9.4
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Comfort
9.3
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Location
9.2
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Facilities
9.0
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Staff
9.8
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Value for money
9.3
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Free WiFi
9.5
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Reviewed: April 22, 2024
Michelle
United Kingdom13 Reviews10“Excellent stay will stay again.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
nothing
The staff were very friendly and extremely helpful. The room was spacious and clean very comfortable bed. The breakfast was excellent freshly made to order. Will stay again.
Stayed in April 2024
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Reviewed: April 12, 2024
Susan
Spain66 Reviews8 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Love the castle stayed a few times over the years. Always a comfy bed and good brekkie
Stayed in February 2024
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Reviewed: April 12, 2024
Nigel
United Kingdom5 Reviews9.0“Most enjoyable.”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
No comments.
Good breakfast. Free parking. Good atmosphere in bar. Good evening meals. Friendly staff. Close to town centre.
Stayed in March 2024
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Reviewed: April 11, 2024
Robbins
United Kingdom1 review8.0“Highly recommended and will definately stay again :-)”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Nothing!
Huge room, comfy huge bed, all very clean and well presented with all the extras for an enjoyable nights stay. Breakfast was a bonus and very enjoyable. Staff super friendly and very accommodating
Stayed in April 2024
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Reviewed: April 9, 2024
Paul
United Kingdom3 Reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Everything was perfect. The Castle Hotel sign outside our room may need some WD40 however that's the only fault we could find.
Friendly obliging staff, nothing was too much trouble, made us feel extremely welcome. Breakfast was excellent, coffee and tea during breakfast plentiful. Room extremely clean and tidy, bed very comfortable. When we return to Devizes we will definitely stay here.
Stayed in April 2024
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Reviewed: April 8, 2024
Kevin
United Kingdom40 Reviews4 helpful votes10“Fab stay👍 Would use again if in the area.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Old building, but very clean and fresh after recent refurbished. Very helpful and friendly staff. Very close and convenient to shops, pubs and restaurants.
Stayed in April 2024
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Reviewed: April 6, 2024
Ursula
Australia1 review10“Caring warm and all round lovely and charmful”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 5 nights
- • Submitted from a mobile device
The service was above and beyond my expectations!! I was very unwell with gastro and they where all absolutely amazing and so attentive!!
Stayed in April 2024
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Reviewed: April 4, 2024
Howard
United Kingdom1 review9.0“Enjoyable”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing to dislike
Well furnished, close to town centre. Staff very helpful and friendly
Stayed in March 2024
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Reviewed: April 4, 2024
Josephine
Belgium12 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Super friendly staff - everything was perfect
Stayed in March 2024
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Reviewed: April 3, 2024
Julie
United Kingdom8 Reviews10“Clean, central, friendly hotel”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The only thing here is the parking. ( obviously it’s in the town centre) But we parked in a side street behind it. And we could have done with more than two teabags in the room as we both drink tea so we could only have one cup. Very minor things in an otherwise great hotel.
Lovely, spacious room. Really nice bathroom. Excellent location. Very friendly, helpful staff.
Stayed in March 2024
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Reviewed: April 2, 2024
Kevin
United Kingdom8 Reviews9.0“Refurbish rooms, excellent location, very welcoming team.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Nothing
Room fab, Breakfast , fresh cooked to order, excellent, nice pub, very welcoming. Cheap parking over the road.
Stayed in March 2024
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Reviewed: April 1, 2024
Heather
United Kingdom4 Reviews10“Lovely place to stay everything you need for a comfortable welcoming break”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Despite extra sound proofing the front rooms were a little noisy . But that’s being next to a road! The room quality was a good distraction!!
Location was great. Decor was clean fresh and modern in keeping with the building. Staff were extremely friendly, helpful, knowledgeable of the area and just really nice people . I asked for softer pillows….and there they were . Breakfast staff operated like a well oiled machine, bright , friendly and service was exemplary. Nothing was too much trouble! Believe me I would say if it wasn’t!! Overall, SUPERB!
Stayed in March 2024
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Reviewed: March 31, 2024
Cheryl
United Kingdom2 Reviews10“Friendly staff in a great hotel”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Greeting from staff was lovely. Very friendly and helpful. Booked into room straight away. Room was spacious, clean and warm. Bathroom modern with good shower. Didn’t make plans to eat in the hotel but chose to. The Ambiance is lovely. Comfortable without being too formal. Breakfast was ordered the night before and ready at requested time. Fabulous breakfast. Again the staff were wonderful, very friendly, nothing too much trouble. Location central. Good price. Overall a really great place to stay
Stayed in March 2024
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Reviewed: March 21, 2024
Linda
United Kingdom2 Reviews10“Highly recommend!”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Such lovely, friendly and accommodating staff. Food was amazing. Rooms clean, comfortable and with little touches. Highly recommend!
Stayed in March 2024
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Reviewed: March 20, 2024
Paul
United Kingdom6 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
Lovely room, friendly staff, good food will stay again.
Stayed in March 2024
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Reviewed: March 20, 2024
Macaulay
United Kingdom31 Reviews9 helpful votes10“A Great Devizes Stay”- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
N/A
Great Location, Great Breakfast and Great Staff!
Stayed in March 2024
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Reviewed: March 16, 2024
Melanie
United Kingdom9 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Would have really like fresh coffee in the room. Even coffee bags would be good. I'd prefer mugs to tiny cups.
It has really changed for the better. The thing that really made it for me was the very helpful staff. I had excellent support when I was too ill to travel and they were very helpful when at the hotel too. Room was extremely clean. Bed very comfortable. Everything seemed very new.
Stayed in March 2024
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Reviewed: March 10, 2024
Marsha
Turkey2 Reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The friendly staff, nothing was too much for them.. The room was spotless, and the bed was huge. Would recommend.
Stayed in March 2024
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Reviewed: March 4, 2024
Chris
United Kingdom8 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
No car park
Friendly staff and comfortable accommodation
Stayed in February 2024
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Reviewed: February 22, 2024
Christopher
United Kingdom7 Reviews8.0Very Good- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
Pleasant and helpfull staff, great breakfast, clean rooms, central to town, ample cheap carpark opposite .
Stayed in February 2024
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Reviewed: February 19, 2024
Gina
United Kingdom10 Reviews2 helpful votes8.0“Great place to stay”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Only negative, there were 2 plug sockets on one side of the bed but none on my side, so I was unable to charge my phone next to my side of the bed.
Staff attentive, free parking available, Rooms comfortable & freshly updated. Definitely go back & and I would recommend
Stayed in February 2024
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Reviewed: February 18, 2024
Craddock
United Kingdom14 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The hotel was lovely ,we had a great welcome, the staff were lovely and friendly,the service was great. Our room was a lovely size with a bathroom. The breakfast service was excellent on both days. The cooked breakfast was one of the best we have had.⁵
Stayed in February 2024
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Reviewed: February 15, 2024
Kate
United Kingdom8 Reviews1 helpful vote8.0“Visit to Devizes for annual Jane Austen Dancers ball in Town Hall”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Outer door was very difficult to open at night.
Stayed in February 2024
-
Reviewed: February 5, 2024
Tracey
United Kingdom1 review8.0“Only one night great stay”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Parking
Cleanliness comfort staff willingness to help
Stayed in February 2024
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