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Ladybank, Tamworth, B79 7NB, United Kingdom
6 October 2015
눉The rooms were shabby, bedding was old and scruffy. We booked a room with a four poster bed, as we thought it sounded different. When we arrived, we were asked to pay before they gave us our room key. When we entered the room, the smell of tobacco hit you, the walls looked light brown, the bedding was brown, tiny and disgusting, small double bed. I went to reception, told them they had given us the wrong room, we had paid for a four poster bed, they said they only had two that were already booked and blamed booking .com. Said they were always doing this. I told them I wanted another room, they offered us what they called their best room in the annex across the road. This was also scruffy, old stained bedding, springs sticking up out of the bed. Headboard was dirty, needed replacing. The had enough people staying there to at least justify, new crisp bedding and new beds at the least. After the worst nights sleep we got up to a descent breakfast, it's a shame they only had one waitress on, felt sorry for her. I don't know how it got 3 star ratting, I wouldn't give it one. wasn't worth £30, never mind £89
눇The location was ok, Hotel shabby, I don't know how it got 3 star ratting, I wouldn't give it one. wasn't worth £30, never mind £89.
4 October 2015
눉I think the add-on asking price for breakfast of £9.50p is a bit steep, so I politely declined it.
눇Enjoyed the welcome from the duty receptionist who was very informative of where I could find my room.
4 October 2015
눉Although breakfast is self service 1st time I stayed we had tea/ coffee offered at the table, this time no one asked or offered, staff out the back were not interested in helping or instructing where or how you get this service. I came down at 8.30am to empty dirty tables, no orange juice, used butter/ no tea/coffee/ I had to clear my own table.
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