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Main Street, Brough, Brough, CA17 4AX, United Kingdom
30 May 2016
눉The hotel didn't live up to expectations. There were several little things which added up to a less than perfect break; for example there was no marmalade or sausages for breakfast as they had run out. The hotel seemed understaffed for example; our room was not serviced one day because the housekeeper was too busy. The person on duty at breakfast was not able to check us out because she didn't know how to use the machine and despite trying to ring someone to help, couldn't contact them, so we had to check out by phone later. However we cannot fault the staff we came into contact, they made every effort to put things right were they could.
눇The staff were very friendly and helpful.
24 May 2016
눉i,m afraid the service in the restaurant was very very slow ,it was well attended on the night and most had a moan, the staff are under pressure but when that is sorted it will complete the puzzle for a top place to stay, breakfast wasn,t much better still very slow
눇beautiful room, bathroom, nice welcome no expense has been spared in the quality of improvements to the hotel
23 May 2016
눇The luxury in the room, the bar and the restaurant. Real ale and wifi that worked every where.
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