The shower was a fixed rain shower, so no handle. The rooms can get a bit warm during the night. I did find it could do with some better cleaning as I kept finding dust and spider webs. The lift was also a bit confusing to use so we decided to just take the stairs.

Staff was lovely, every one of them. Amazing and quiet location. Lots of places to eat and the food was always good. The room was very spacious and the castle had really great decorations. The TV was also a smart TV. Shower had good water pressure. The town nearby also has a few amenities, worth exploring for 1-2 hours.

Stayed in April 2024

Food options could be improved

Lovely property, very friendly and helpful staff.

Stayed in April 2024

Beautiful building/grounds and fabulous friendly staff. We ate at Drewtons so didn’t try the menu and were too settled to bother with the health spa. We stayed one night and nearly booked a second but it’s quite pricey at nearly a hundred pounds a night for a standard double room, so we decided not to.

Stayed in April 2024

Reception slow on arrival.

Stunning and impressive place. Fantastic hospitality staff at breakfast - exceptional. Beds very comfortable.

Stayed in April 2024

Breakfast and staff excellent.

Stayed in February 2024

Basic room was satisfactory, clean and well appointed, bathroom in need of an update. Clean but dated.

Gorgeous grounds, situated in a quiet village, very relaxing atmosphere. Swimming pool and health club excellent and well priced.

Stayed in April 2024

Having to leave

Relaxed atmosphere very clean good Location Good pool and sauna area !

Stayed in March 2024

Very disappointing view, or lack of one, a brick wall 1M or so away from window (hotel was not busy) Pay, pay, pay, ie early check in, swimming pool

Large room, albeit somewhat dated On site parking Lovely grounds

Stayed in April 2024

Quiet Lovely location Spacious and comfortable

Stayed in April 2024

Rooms feel like they need updating, can't speak for the suites but our room felt in need of an update. Essentials were there but the room didn't feel in keeping with the rest of the hotel..

Building and grounds are gorgeous. The facilties are good, dining room good, bar cosy and nice.

Stayed in April 2024

We booked the hotel specifically because they has an EV charging point but when we enquired about it we discovered it wasn't working which meant we had to use rapid chargers during our holiday. Since this was our first long trip with our electric car it was a little disappointing not to be able to charge overnight but it didn't spoil our trip.

The staff were so friendly and helpful. We were made to feel very welcome right from our arrival. Tora on reception is a real asset to this hotel. She was always so willing to help. The hotel is full of charming character and has lots of parking. It is well maintained, clean and in a beautiful location. It was an ideal base for our short trip to the area. Would definitely use this hotel again.

Stayed in April 2024

The Bistro menu could do with a review. Popular items, such as scampi, need to be included and some items, i.e. pizza were unavailable. Not cheap to eat in either The Bistro or main restaurant. Breakfast expensive.

Lovely hotel in a great location. Nice clean rooms. First class spa and leisure facilities along with a golf course.

Stayed in April 2024

View from room, 32 a brick wall, not much natural light. Hotel very tired but for a 3 star was good value for money.

Location, staff

Stayed in April 2024

Old world charm

Stayed in March 2024

It was difficult to control the temperature of the room. I was in a room without a view.

The breakfast was nice and value for money if you eat a lot. The room was a decent size and the water pressure in the shower was good.

Stayed in March 2024

Okay

Stayed in March 2024

Info on how to get to rooms, better signs

Beautiful setting, friendly staff, Windsor restaurant delicious food! Big portions!

Stayed in April 2024

We stayed in a modern room. The lamp shades were broken and old fashioned. Personal preference- smart tvs would be a good option The bathroom: you could see old fittings on the tiles which had been siliconed over. Also the bath handles were loose and i nearly fell pulling myself out which would be especially unsafe for a less abled person.

Staff were very friendly Bistro food excellent Windsor restaurant really tasty Bar area was lovely Grounds well maintained Mattress was the comfiest ive ever slept in (will be looking to purchase one myself) Pillows were also really soft Room service food and actual service were spot on

Stayed in March 2024

Booked room only - did not have breakfast. Room was large with a good bathroom. Tea/coffee making and toiletries were all good. Location is very impressive with lake at the bottom of the hill.

Stayed in March 2024

Na

Good location been several times before

Stayed in March 2024

Nothing

The grounds and facilities

Stayed in February 2024

Bathroom bit dated, rusted towel rail

Staff were all lovely, food was delicious and spa facilities great.

Stayed in March 2024

Portion sizes in the restaurants were very large !

The pool was exceptional !

Stayed in March 2024

Shower head popped when tried to have a shower. No light in the bathroom only wall mirror light.

Location and the building is excellent

Stayed in March 2024