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  5. Reviews of Metropole Hotel

Reviews of Metropole Hotel

Belgrave Road, Torquay, TQ2 5HN, United Kingdom

#23 of 45 hotels in Torquay

Guests' Choice

Review score

Based on 71 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    8.3

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 12 March 2024

    8.0
    Excellent place to stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was so hot and we even turned the radiator off

    The location was absolutely perfect, close to the seafront, theatre and just a short walk from town!

    Stayed in March 2024

  • Reviewed: 3 December 2023

    9.0
    Good friendly stay
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Dated communal areas

    Good standard of rooms

    Stayed in December 2023

  • Reviewed: 13 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing worth mentioning

    Position of hotel and on site free parking Good breakfast

    Stayed in October 2023

  • Reviewed: 29 August 2023

    9.0
    Amazing really enjoyed the hospitality...Thankyou...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom needs a bit of tender loving care...curtains hanging off rails, shower and bath needs grouting...ceiling had a few tiles missing and walls could do with a new coat of paint...and bed and pillows not up to our standard but still had a sleep with aches ...but didn't tarnish our stay....and will definitely be returning as the location of your hotel...Perfect...Thankyou.

    Me and my partner was in bad way as the hotel we booked previously phoned us on the day we whilst we travelling and disappointedly told us that they had over booked us and we had no room ..so you can just imagine our thoughts absolutely disappointed and having a panic we endured as we already enroute .so Thank God for the Internet and of course came up with your hotel at this time we just something to lay our heads as we needed this break away which has been planned for months...so we were Thankful your company could accommodate us...yes for money value room and breakfast was not up to our standard...but staff were absolutely helpful snd credit to your business...The parking xnd Internet 10/10...keep up the good work.

    Stayed in August 2023

  • Reviewed: 9 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower drain blocked, kept overflowing, couldn't have a normal shower.

    Location, clean, quiet.

    Stayed in May 2023

  • Reviewed: 6 June 2023

    9.0
    Very good.
    • Leisure trip
    • Couple
    • Twin Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Because it was owned by Alfa travel, the coach travel guests were treated as priority especially during meals.

    A large car park so able to park in the hotel car park without any problems.

    Stayed in May 2023

  • Reviewed: 22 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Portions quite small, service for non-coach party members not brilliant.

    Great location, confortable, clean rooms, great showers!

    Stayed in May 2023

  • Reviewed: 21 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower was a bit small

    The entertainment was brilliant in the evenings

    Stayed in April 2023

  • Reviewed: 9 April 2023

    9.0
    lovely staff on arrival great time had by all will go back again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    location and size

    Stayed in April 2023

  • Reviewed: 14 February 2023

    9.0
    Would stay here again, no problem in recommending.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    nothing

    The staff were accommodating and very very helpful, the food was excellent, the room was adequate and very clean and modern and the entertainment was fantastic.

    Stayed in February 2023

  • Reviewed: 14 October 2022

    8.0
    clean comfortable stay. on site parking
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Was not aware breakfast finished at 9 so when we went down at 850 there was no one to tell us where to sit and how breakfast ordering went. Eventually someone came to us but breakfast was very limited.

    clean and tidy. friendly reception parking on site.

    Stayed in October 2022

  • Reviewed: 13 October 2022

    8.0
    comfortable
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    ba

    location and parking included

    Stayed in October 2022

  • Reviewed: 2 October 2022

    9.0
    Excellent stay, only 1 night but exceeded expectations for the bargain price we paid
    • Leisure trip
    • Family with young children
    • Twin Room with Garden View
    • Stayed 1 night

    A bit higgledy piggledy finding the room, staircases didn’t lead where you thought they would due to the layout of the hotel and maybe better signage might help?

    Room was lovely and spacious (twin room with sea view), beds very comfortable, bathroom was modern

    Stayed in October 2022

  • Reviewed: 29 August 2022

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    All was good

    Everything

    Stayed in August 2022

  • Reviewed: 18 August 2022

    9.0
    Great stay!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Carpets could do with being replaced.

    Excellent location. Room was so much better than expected after reading the reviews on arrival we were greeted by a lovely young man at reception who checked us in really quickly told us about facilities so helpful, on giving us the card for our room he explained our room had a balcony and gave us the keys so we could open doors which was very helpful during the heatwave. Bed was very comfortable and a great shower and bathroom space.

    Stayed in August 2022

  • Reviewed: 8 August 2022

    8.0
    Worth the money
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The creaky floors Squeaky stairs The tv had very bad connection and took too long to turn on

    The staff were very welcoming. The hotel was neat and tidy Breakfast was higher than my expectations

    Stayed in August 2022

  • Reviewed: 22 June 2022

    7.0
    comfortable and would stay again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    nice hotel good location with parking suited our needs typical chain hotel

    Stayed in June 2022

  • Reviewed: 5 June 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Friendly staff, clean comfortable room and great location. Welcomed the ability to park at hotel too. Over all really enjoyed my stay here.

    Stayed in June 2022

  • Reviewed: 4 June 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Excellent clean room and excellent helpful staff

    Stayed in June 2022

  • Reviewed: 20 November 2021

    8.0
    will definitely book again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    finding my way back to my room

    price

    Stayed in October 2021

  • Reviewed: 13 November 2021

    8.0
    We liked the Hotel and its ideal situation - it's a shame our stay was spoilt by a few other guests
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    We didn't get a good nights sleep, because a few other guests were talking loudly, arguing and slamming doors....until about 5.30am!

    The room was clean and comfortable. The staff were friendly and helpful and the hotel was situated in a convenient location.

    Stayed in October 2021

  • Reviewed: 13 November 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was lovely, breakfast was nice

    Stayed in October 2021

  • Reviewed: 29 October 2021

    7.0
    A very nice hotel to stay in
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The last time we visited this hotel was back in 2018, when the previous owners had it, and it’s not changed much since then. We use to visit this hotel when it was the Cavendish Hotel. The building is still in need of some work, but the new owners seem to be trying hard to get it up to standards. Windows in room had gap in it allowing the rain and wind to come in. Hotel didn’t have the central heating in the room as the radiators were stone cold. Told reception, and they brought up a small electric heater which kept the room warm during the night. Overall a nice place to stay, and we didn’t let the little detail ruin our stay. Would definitely recommend this hotel, and we will definitely be back soon.

    Staff very welcoming when we arrived, despite the heavens had just opened and we were like drowned rats. was given a room on the 2nd floor (238), a small double, but very cosy, bed was very comfy. Bathroom needs attention as blind had no cord to pull it up or down. Windows in both Bedroom and Bathroom needs replacing, but the whole hotels windows need replacing with double glazing. Breakfast was worth the money and was tasty, poached eggs was very nice.

    Stayed in October 2021

  • Reviewed: 21 October 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty cups

    All

    Stayed in October 2021

Showing 1 – 25

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