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Opto Living Chapel House, 21-25 Chapel Street Luton, Luton, LU1 5DA, United Kingdom
14 August 2016
눉Could have done with a tooth glass - very thirsty and no way of having a drink of water! Room quite small, but fine for a budget short stay. Only by happenstance did I discover that if I parked in the NCP overnight (which was recommended) then I wouldn't be able to get the car our to drive to the airport at 4.30am. Could have been disastrous.
눇Lovey clean and tidy room, staff very helpful and friendly. Good location for Luton airport.
12 August 2016
눉The person who you need to speak to in order to sort out any issues, NEVER answers the phone. Once you've paid... You're on your own!!! Good luck resolving issues. I had lots of them and none were resolved. I'm also still out of pocket because of those issues... Not Happy at all. Booking.com were useless. They just pass the book and say call the Manager who never answers his phone!!! Appalling
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