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Leatherhead Road, Chessington, KT9 2NE, United Kingdom
11 March 2016
10 March 2016
눉Staff are not well trained in Customer service. Check in Average Check out very slow only one person on duty on Saturday morning. Welcome lacking at breakfast no one bothered to show us a table . Rooms could be maintained better. Much mould in the bathroom of the room we were allocated, which could easily be treated.Unfortunately too many inconsiderate guests with no control over their children.Late into the night,2 nights was right with this experience.
눇Interior is very well designed. Restaurant evening meal was good. Main Park was not open, but lovely to see the few animals that were there,
9 March 2016
눇Staff very friendly and helpful, even when under pressure as it was very busy. This, for us was very important with two young children to keep up with! When it turned out our (otherwise lovely) room had no bath they moved us with minimum fuss which was great. Thank you
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