109 Sussex Gardens, Paddington, W2 2RU, Westminster Borough, London, W2 2RU, United Kingdom
#826 of 1,002 hotels in London
Guests' ChoiceBased on 528 hotel reviews
6.8Cleanliness
7.2
Comfort
7.2
Location
8.8
Facilities
6.7
Staff
8.3
Value for money
7.0
Free WiFi
7.1
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End of dialog contentReviewed: 18 April 2024
Jose
PortugalI was given one of the rooms that was next to the entrance. Therefore, there was a lot of noise very early and the fire alarm went off 3 times, mistakenly.
The room was very clean and modern and decoration was inspiring. Very happy that they gave the key to the front door as well as the room.
Stayed in April 2024
Reviewed: 15 April 2024
Pavlo
Czech RepublicShower/toilet are super small.
Amazing location
Stayed in April 2024
Reviewed: 4 April 2024
Franncine
United KingdomThe room is really small
Stayed in March 2024
Reviewed: 2 April 2024
Linn
NorwayRoom didn’t look like the pictures. Kinda noisy in the morning, but it didn’t bother me much.
Good location, friendly and helpful staff. Bathroom was upgraded and clean.
Stayed in March 2024
Reviewed: 31 March 2024
Robert
AustraliaTiered linen, strange smell in room, possibly a old musty smoke smell
Price was good
Stayed in March 2024
Reviewed: 25 March 2024
Daniel
United KingdomVery minor point (given the really good price), the room was small, door didn't open all the way as a bedside table was in the way.
Great location, really good value for the price.
Stayed in March 2024
Reviewed: 11 March 2024
Josh
United KingdomRoom was quite warm on a night (was a small fan in bedroom) Shower was quite small
Clean, good area very close to Paddington station, Helpful and Friendly staff
Stayed in March 2024
Reviewed: 18 January 2024
Oksana
GermanyThe room is very small, I didn't expect that. It's difficult to turn around in the bathroom, you can't keep your things there if you are traveling not alone, because there's no place for two! Extremely small, I had never experienced smth like this somewhere else.
The hotel is quite central, near Paddington station. The room was warm.
Stayed in January 2024
Reviewed: 31 December 2023
Nicolas
United KingdomVery good location! close to Hyde park
Stayed in December 2023
Reviewed: 18 December 2023
Abbey
United KingdomOnly stairs access to rooms which is okay for couples could be tricky for families. Our room on the 4th floor was extremely hot but fan provided helped. Bathroom small but did the job.
Loved how close it was to Paddington Station and Hyde Park, especially during the festive period. Extremely close to a range of restaurants, cafes, and bars. Made it extremely easy to get around and visit every part of London. Rooms are small but comfortable with mini fridge, microwave, and kettle. Bathroom a little on the small side but shower pressure and heat was fine. Brilliant space just to use as a base for sleep and go.
Stayed in December 2023
Reviewed: 9 December 2023
Rafael
PortugalCould be cleaner.
Great Location. Helpfull staff.
Stayed in December 2023
Reviewed: 4 December 2023
Botezatu
NetherlandsHeating and hot water didn't work properly during our stay. Room was on the basement level, quite a lot of noise coming in.
Hotel is very well located in a really nice neighbourhood.
Stayed in December 2023
Reviewed: 2 December 2023
Tenconi
United Kingdomno heating
Stayed in November 2023
Reviewed: 2 December 2023
Leanne
New ZealandNothing wrong
The room was clean and comfortable. Close to the station and restaurants Staff were friendly and helpful This is my third stay, and i will happily stay again .
Stayed in November 2023
Reviewed: 28 November 2023
Jelena_27
CroatiaDescription of the hotel said that breakfast was included in the price and you could even see photos of breakfast served in the archive but that is not the case. NO breakfast is included in the price which was quite a surprise. Floor was not as clean ad we expected. Our sons trousers were full of dirt after playing on the floor.
Great location, easy to get to Heathrow and good starting point for sightseeing. Easy to communicate with the staff, we were able to switch rooms since we had a toddler and were able to leave the stroller in the hall so we had more space in the room.
Stayed in November 2023
Reviewed: 27 November 2023
Ângela
GuernseyThe room was quite small.
The bed was comfortable , the staff was nice and friendly. And the location was superb.
Stayed in November 2023
Reviewed: 27 November 2023
Alice
United KingdomRoom was small. Tv didn’t work, windows single glazing so very noisy
Location and friendly staff
Stayed in November 2023
Reviewed: 18 November 2023
Oana
United KingdomThe room decor was tired, marks and scuffs on the walls, nothing that can't be resolved with a lick of paint. The metal chair was rusty, the sheets with bleach stains. Otherwise clean
Good location and good price for a last minute booking. The bed was comfortable. The bathroom was clean
Stayed in November 2023
Reviewed: 11 November 2023
Niina
United Kingdomthe rooms could do with a bit of renovation and fresh paint, however they looked clean and looked after. there's not much storage space in the room which is a little difficult especially in the winter with big coats but these are minor things and can be dealt with. the TVs could definitely be bigger for some evening relaxation.
the location of the hotel is great, with easy access to other areas of london, and many methods of public transport available to use. Bonus points to the hotel for having fridges in the room, this made it very easy for us to store our food/snacks/drinks in. The cleaners were very discrete, only coming into the room when they knew we weren't in and the room. The hotel was quiet with a good soundproofing so we weren't disturbed by other guests or traffic despite having our room on the ground floor next to the front door.
Stayed in November 2023
Reviewed: 10 November 2023
Julie
United KingdomRadiator not working so the room was cold all night. Staff mohammed gave us a small fan heater to use instead. Tv remote was not working properly
Very clean, comfortable bed, quiet location, nice bathroom
Stayed in November 2023
Reviewed: 8 November 2023
Waqas
PakistanThe aren’t sound proof u can hear ppl taking and making noise one you are sleep another hit water is a bit of problem in the evening and internet awful
It’s close to city center and station
Stayed in November 2023
Reviewed: 4 November 2023
Spencero
United KingdomRoom quite small, tv old. Wifi sketchy
Comfy bed, great location , but great value for central London
Stayed in November 2023
Reviewed: 2 November 2023
Daisy
NetherlandsTv broken, bathroom was a bit moldy
Travel adapter socket built into wall.
Stayed in October 2023
Reviewed: 30 October 2023
Stenzel
United KingdomBiscuits or hot choc sachets would have been nice
Comfy bed, stylish decor, helpful staff, kettle, microwave & fridge provided
Stayed in October 2023
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