Talbot Square, The Promenade, Blackpool, FY1 1ND, United Kingdom
#181 of 248 hotels in Blackpool
Guests' ChoiceBased on 3033 hotel reviews
6.8Cleanliness
7.2
Comfort
7.4
Location
9.1
Facilities
6.9
Staff
8.4
Value for money
7.3
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 April 2024
Millington
United KingdomSmell very foisty room was acceptable air con noisy no hairdryer sea view but the windows were filthy. Not very happy and would not go back..
Location
Stayed in April 2024
Reviewed: 12 April 2024
Caroline
United KingdomWas all good
Very clean
Stayed in April 2024
Reviewed: 10 April 2024
Wilson
United KingdomRm 312s window doesnt close probably and the wind was constantly whistling in all night. Both of us didn't get a great night's sleep. Needs sorting
Location is fantastic. We have stayed quite a few times before. Usually great.
Stayed in April 2024
Reviewed: 9 April 2024
Debbie
United KingdomRoom was an odd shape and there wasn't enough plug sockets. Carpet didn't feel like it had been hoovered very well, bits under our feet.
Bed was comfortable and clean.
Stayed in April 2024
Reviewed: 7 April 2024
Michael
United KingdomSmell in the lift
Clean comfy
Stayed in April 2024
Reviewed: 6 April 2024
Robinson
United KingdomToilet leaked a bit
Reasonable price
Stayed in April 2024
Reviewed: 5 April 2024
Gary
United KingdomRoom was cold of a night
Breakfast ok but would have liked more options I.e full English not just boiled eggs n cold ham
Stayed in April 2024
Reviewed: 4 April 2024
Nathalie
FranceThe bathroom had an odour that disappeared after a while.
The bedroom was functional and comfortable. Our bedroom did not give onto the sea side which meant we did not have too much noise from the street (nightclubs). We slept well. The wifi was reliable.
Stayed in March 2024
Reviewed: 4 April 2024
Bradbury
United KingdomPillows too hard Mattress too hard
Helpful friendly staff Clean room Good location
Stayed in March 2024
Reviewed: 1 April 2024
Andrew
United KingdomThe toilet was rather low and wasn’t on the wall properly
The location was good and parking not to far away
Stayed in March 2024
Reviewed: 1 April 2024
Tina
United KingdomThe breakfast was poor not to my liking And the mattress was hard but we only stayed the night other than that it's a great hotel
The hotel was great the location was amazing
Stayed in March 2024
Reviewed: 25 March 2024
Corkin
United KingdomGood size room with good tea and coffee facilities.
Great location, room spacious and had good facilities .
Stayed in March 2024
Reviewed: 25 March 2024
Sue
United KingdomOther guests were disruptive
The staff were most helpful in resolving any issues and meeting our special requests
Stayed in March 2024
Reviewed: 23 March 2024
Kat
United KingdomThe breakfasts were a let down.
Location fab, room was clean and plenty of space.
Stayed in February 2024
Reviewed: 20 March 2024
Nicola
United KingdomThe bathroom had a sort of old musty smell, but for the money we paid it don’t bother us, perhaps it’s ready for a refurb.
Excellent value for money, breakfast was enough for what we wanted. Bed were comfy and plenty of space in the room. The location was absolutely fantastic and the hotel wasn’t as noisy as we expected during the night.
Stayed in March 2024
Reviewed: 18 March 2024
Debra
United KingdomBathrooms needs re grouting and one of our rooms had a leaky toilet which left a funny smell apart from that rooms were nice.
Location excellent for nightlife and all shopping. Breakfast was plain, could of had a bit more selection and hot food. Plenty of space in the rooms
Stayed in March 2024
Reviewed: 17 March 2024
Rachael
United KingdomToo few electric sockets and only one was working
The location was great
Stayed in March 2024
Reviewed: 11 March 2024
Sarah
United KingdomThe room was a lot smaller than we've had on previous visits. There was a half eaten kebab and a pair of false eye lashes left under the bed from previous guests. One lift was broken on arrival, and on our 2nd day the other lift broke, meaning everyone had to use the stairs, not great for people with mobility problems but no signs were placed on the lifts informing customers of this.
Location is excellent for what attractions we were there to do.
Stayed in March 2024
Reviewed: 11 March 2024
Andrew
United Kingdomroom cold
location , comfortable
Stayed in March 2024
Reviewed: 4 March 2024
Brian
United Kingdomlocation
...
Stayed in February 2024
Reviewed: 3 March 2024
Laing
United KingdomLocation great very close to shops restaurants bars winter Gardens prom across the road Christmas Markets very close to this hotel highly recommended
Stayed in February 2024
Reviewed: 29 February 2024
Storton
TurkeyThere wasn't anything
Online bookin was easy and honest , staff was excellent and friendly, rooms was clean and comfortable
Stayed in February 2024
Reviewed: 25 February 2024
Storton
TurkeyI was surprised by the hotel after reading some reviews but it was located brilliant for where we was going and the staff was so helpful. Rooms was great clean and fresh clean towels bed was comfy, I will definitely stay next time I'm visiting family again
Stayed in February 2024
Reviewed: 25 February 2024
Andy
Isle of ManThe whole hotel is very tired and grubby. The room wasn't very clean and the bathroom was pretty bad, dirt, mould... Towels very thin and rough.
A very comfortable bed, good view. Good location. Polite efficient staff.
Stayed in February 2024
Sao Paulo, Brazil
Żukowo, Poland
Essen, Germany
Paphos City, Cyprus
Ischia, Italy
San Isidro, Argentina
Merano, Italy
Guangzhou, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content