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82-86 Osborne Road, Newcastle upon Tyne, NE2 2AP, United Kingdom
1 October 2015
눉We spent four nights at this hotel. Although forewarned that there was no lift, we had not expected such a long climb between floors (four flights of stairs, - we were on the top floor). When we were a little late vacating our room one morning, someone operated the fire alarm. As this did not produce a reaction from other people on the premises, we did wonder if it was intended to make us get a move on. Although our room was satisfactory, the hotel as a whole is quite tatty and gloomy & is badly in need of a make-over. Potential guests should be warned that the hotel is a popular student bar in the evenings. Management should consider the possibility of introducing cooked breakfasts. Breakfast environment is a bit grim. We were not impressed to see clean towels deposited on landing floors.
눇Very friendly & helpful lady on reception. Nice bathroom & good hot shower. Comfortable bed. Hotel very conveniently located opposite a Waitrose store! Most staff were quite obliging.
30 September 2015
눉We booked to stay at different Nairn group hotel based on facilities and pictures. on arrival we were moved to the Carlton. Dated furniture and fittings, needs a renovation, felt like it is on the last throes of financial survival. We paid top price for a sub-standard hotel within a group we will never book with again.Back to previous hotels we have stayed at on Osborne Rd for future bookings!
눇We needed to be central on Osborne Rd, this hotel was. Bed was very comfortable.
28 September 2015
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