11 Anlaby Rd, Hull, HU1 2PJ, United Kingdom
#21 of 24 hotels in Hull
Guests' ChoiceBased on 2199 hotel reviews
6.6Cleanliness
7.2
Comfort
7.2
Location
8.6
Facilities
6.8
Staff
8.3
Value for money
7.4
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 April 2024
Greg
United KingdomNo breakfast
Very handy for public transport in Hull
Stayed in March 2024
Reviewed: 5 April 2024
Karen
United KingdomIt is now like a refuge people getting put in there at night even drunk ones next morning social workers at the doors I have stayed loads but has real gone downhill now
I like it’s near everywhere
Stayed in April 2024
Reviewed: 10 March 2024
Dawn
United KingdomVery basic room, needs updating.
Location
Stayed in March 2024
Reviewed: 27 February 2024
Ashcresswell26
United KingdomOur first room was cold due to the wooden floors and the bed was very very uncomfortable and rusty.
We booked a standard room however when we got the the best was rusty and the mattress was so uncomfortable. We asked at the front desk if we could upgrade our room and the lovely desk person upgraded us to a penthouse complimentary! Loved the jacuzzi bathtub and the little fireplace
Stayed in February 2024
Reviewed: 22 February 2024
Gaz
United KingdomWas thick dust around the bed, rest was clean
The quietness, the staff was friendly and great location
Stayed in February 2024
Reviewed: 15 February 2024
Lucy
United KingdomThe entrance was upstairs. The window did not open or shut properly. The shower did not stay hot for long.
The bed and room were spacious. The view of the city was good.
Stayed in February 2024
Reviewed: 28 January 2024
Kelly
United KingdomNot very soundproof could even hear next room going to toilet
Great location central to what we needed
Stayed in January 2024
Reviewed: 19 January 2024
Hazel
United KingdomVery good location. Very nice room.
Stayed in January 2024
Reviewed: 6 January 2024
Louise
United KingdomNo bar inside property
Location
Stayed in December 2023
Reviewed: 26 December 2023
Linda
United KingdomGood budget hotel close to arena
Stayed in November 2023
Reviewed: 14 December 2023
Malcolm
United KingdomNo held shower attachments
Close to the venue we were visiting
Stayed in December 2023
Reviewed: 11 December 2023
Michael
United KingdomThe bathroom needs a good clean
A big room and right in the centre of town and next to the train station
Stayed in December 2023
Reviewed: 10 December 2023
Kirstyg1990
United KingdomThe noise from window, I understand its on a busy street but windows wernt sealed or closed properly. . Room very cold, heater didn't get hot/work . Nor did fireplace as air was colsd by the time it reached bed area Draughty so door was tapping all night. Only a small amount of toilet roll when we arrived (qusrter of a roll) all in all I would stay again if minor things were fixed.
The great central location pillows on bed were very comfortable. Great value for money for a night out. Somewhere to rest your head. Clean enough Check in was great and staff were friendly Vending machine ok but could of had more variety Fab base for Hull would stay again we had a night out.
Stayed in December 2023
Reviewed: 8 December 2023
Kim
United KingdomThe bed was a bit uncomfortable
The room was large, late check in was not an issue, very warm, overall very plesant
Stayed in December 2023
Reviewed: 2 December 2023
Linda
United KingdomRoom too hot problem with plumbing whilst we stayed
convenient for arena, lovely staff would return
Stayed in November 2023
Reviewed: 30 November 2023
Walsh
United KingdomOverall the rooms do with a little more TLC like bathroom no plug in sink waste of water ,and the taps don't have any marks to say which way to turn of or on ,and the tea tray needs spoons ,the Decorations is blanded cold look ,the radiator did not work in my room cartain need some attention,just a bit of tlc ,
The staff are very lovely and happy to help and the bed comfortable
Stayed in November 2023
Reviewed: 30 November 2023
Yvonne
United KingdomRoom was very cold.
Very close to the centre of the city, great location for buses, trains, taxis.
Stayed in November 2023
Reviewed: 20 November 2023
Ryan
United KingdomReceptionist tried to charge me even though I'd paid in advance. No apology once he'd realised his error.
Right next to the train station and a stone's throw away from the city centre.
Stayed in November 2023
Reviewed: 18 November 2023
Chris
United KingdomThe bed was really sqeaky.
It was clean and a big room. Shower was nice.
Stayed in November 2023
Reviewed: 6 November 2023
Chris
United KingdomAll fine
Nice room, clean and the bed was comfortable, also had a kettle which is a big plus for me. Staff were friendly and helpful.
Stayed in November 2023
Reviewed: 2 November 2023
Kelly
United KingdomThe side panel of the bath was falling off. The grout was old (tiled floor) and needed turning white again. The bed and the couch was hard and uncomfortable, but that could just be because we use memory foam (the bed was springs) and our couch is feather padded (cheap leather look hotel couches that are hard to sit on). Overall the hotel was nice once, it is not in its prime and could use a refurb to bring it back to life.
The jacquzi bathtub was amazing. Water pressure was spot on and the tub was both wide and comfortable. Staff were pleasant and easy to talk to. The marble staircases are spectacular and whisper of times past when the hotel was at its peak.
Stayed in October 2023
Reviewed: 30 October 2023
Sally
United KingdomCould do with bigger mugs for tea and coffee. The room seemed very warm even though the heating wasn't on. This didn't affect my sleep though and better than being cold.
Nice basic hotel. Good prices, perfect location.
Stayed in October 2023
Reviewed: 23 October 2023
Leanne
United KingdomIt seemed a bit run down and not so well maintained. There was also a fair bit of noise from the corridors and other hotel guests that made it difficult for my partner to sleep.
The room was a good size and the bed was comfortable.
Stayed in September 2023
Reviewed: 23 October 2023
Dot
United KingdomNo food options. You have to go out of the front to get to the bar Steps up to reception, when wet were very slippy but a warning sign was present
Size of room very good, clean and comfortable Location to bars and shops Quick to respond to minor issue in bathroom Has a lift Staff friendly
Stayed in October 2023
Montecatini Terme, Italy
Sydney, Australia
Hanoi, Vietnam
Sao Paulo, Brazil
Pantai Cenang, Malaysia
Sorrento, Italy
Dubrovnik, Croatia
Kathmandu, Nepal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content