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  5. Reviews of Comfotel GRN

Reviews of Comfotel GRN

120 Shepherds Bush Road, Hammersmith and Fulham, London, W6 7PD, United Kingdom

#950 of 1,008 hotels in London

Guests' Choice

Review score

Based on 886 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.3

  • Location

    7.8

  • Facilities

    5.9

  • Staff

    6.9

  • Value for money

    6.4

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 18 April 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The room is quite cheap and really worth my money. The room is clean and tidy. The location of the hotel is strategic where the place is quite near (walkable) to the bus stop and train station. The place also surrounded with good restaurants for you to enjoy.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    Ok for a cheap night clean and good location
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Bit of a strange check in and check out

    Comfortable room

    Stayed in April 2024

  • Reviewed: 31 March 2024

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    No mirror in bedroom, no hair dryer and the cleanliness wasn’t up to a high standard.

    The location

    Stayed in March 2024

  • Reviewed: 30 March 2024

    7.0
    Convent and cheap
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Because it’s cheap you get what you pay for. It’s great for somewhere you need to sleep overnight and you’re spending most your time outside the hotel

    Cheap and location good

    Stayed in March 2024

  • Reviewed: 28 March 2024

    7.0
    Great place to stay if you’re looking for somewhere affordable and close to Eventim Apollo.
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Stain on curtains. One ceiling light broken.

    Friendly and helpful staff, easy check-in and check-out.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    6.0
    Good room, comfortable double bed, shame about the window and fire alarm. But - great price!
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The window worried me as I was carrying instruments etc with me (I'm a musician) although I was assured no-one would break in.

    The location is handy - this is one of several hotels situated along the Shepherd;s Bush Road, a short walk from Hammersmith tube and King Street. I had to check in two doors down - but this is also the case with other hotels in this area. The room was large and comfortable and I had been upgraded which was nice - really it was great value for the £43 I paid. However the window didn't close as the latch wa broken - I asked about changing rooms but the room offered was much smaller. Annoyingly the fire alarm went off TWICE - once at 10.30 at night and once at 5.30 in the morning. I was awake in any case both times - but wondered if guests had been smoking in their rooms.

    Stayed in January 2024

  • Reviewed: 26 February 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The noise from upstairs, the cleanliness

    The bed was comfy

    Stayed in February 2024

  • Reviewed: 25 February 2024

    7.0
    Great location easy check in and out
    • Business trip
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    We did not get the room in the pictures but it was fine

    Clean great location simple and good price

    Stayed in February 2024

  • Reviewed: 23 February 2024

    7.0
    Rundown rooms but overall not too bad. If you’re not fussy over small things then it’s a good option
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The toilet seat was detached which made going to the toilet difficult. Our keycard stopped working at one point, luckily it was during they day so the staff were still available to fix it. The room was just overall rundown but it’s all superficial damage which didn’t cause too many issues.

    They came in and cleaned thoroughly every day. Staff were very nice and asked us if things were good multiple times. Rooms were spacious and beds were comfortable.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    7.0
    It was nice. The cleaning lady was very supportive
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    The room was a bit small, it is okay for solo travelers. It takes 10 minutes walk to get to the Hummersmith station. I would recommend not to walk alone in London during the night.

    Stayed in February 2024

  • Reviewed: 9 January 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    No parking , on last day need change rooms.

    Room was OK.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    room was really small was like everything had been squeezed it but was fine as a base room wasnt ready on arrival so had to go for a walk around, staff wernt really helpful

    good location, 10 min walk to tubes and local shops, if you come out the hotel turn left couple mins walk there a chippy called what the fish very highly recommended ,we had 2 double beds, it had tea and coffee facilities and was relatively clean enough.

    Stayed in October 2023

  • Reviewed: 19 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Very good position 👌

    Stayed in December 2023

  • Reviewed: 15 December 2023

    5.0
    It worked fine for what we required. But could’ve been better.
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    The radiator was leaking in the bathroom and was making to floor and carpet wet. The remote for the tv was missing so we couldn’t use the tv

    Location was fine.

    Stayed in December 2023

  • Reviewed: 10 December 2023

    6.0
    Cannot recommend this place. Sorry!!
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    The windows couldn't remove the traffic noise during the night. Bathroom without ventilation, no towel hangers and no bath mat provided. No headboards attached and the pillows were falling.

    The location was great and the price was good. Bathroom was new

    Stayed in December 2023

  • Reviewed: 9 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Little bit of problems about our length of staying, Some really loud argument within the staff just outside our door one of the nights, not so nice to hear.

    Ok Room, a little bit tight for 4 grown ups

    Stayed in November 2023

  • Reviewed: 29 November 2023

    7.0
    Not bad
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Heating did not work, felt hill in the morning

    Area, comfy bed

    Stayed in November 2023

  • Reviewed: 20 November 2023

    5.0
    Passable
    • Business trip
    • Group
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The maintenance in the room was poor plug sockets, hanging out of the wall, shower door fitted incorrectly letting water out on too tiled floor , making it very slippy .leaky showerhead, making summer pressure, drop, and poor coverage, headboards fallen off of the wall

    Clean

    Stayed in November 2023

  • Reviewed: 19 November 2023

    7.0
    Nice stay.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 5 nights
    • Submitted via mobile

    Ithe shower.

    Every Day there was cleaning, towels get changed etcetera. Its small but it has everything we needed for a couple of days.

    Stayed in November 2023

  • Reviewed: 9 November 2023

    7.0
    Good but not too impressive
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    It wasn’t the same as the photo. It was really noisy as the people upstairs walked the creaking was loud

    It was clean

    Stayed in November 2023

  • Reviewed: 1 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Had to go to 3 different buildings to check in

    Great location,cheap and cheerful

    Stayed in October 2023

  • Reviewed: 17 October 2023

    6.0
    It is ok but to expensive for a so small room
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    It was ok

    It was ok

    Stayed in October 2023

  • Reviewed: 13 October 2023

    7.0
    You get what you pay for
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Shower doesn’t have cold water, the hot water burns. And the room is right in front of a busy road, so light sleepers beware.

    Close to Eventim Apollo where i was watching a concert

    Stayed in October 2023

  • Reviewed: 25 September 2023

    6.0
    Pleasant place to stay for a night or two.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    This is a strange set up. The office is next door and it's hard to get in contact with the person running the office because that building is locked. The check in felt really uncomfortable and I wasn't sure how things were going to work out. Once we got our key and got into the room it was okay. The fan was broken and fell over when we tried to move it but we could open the window so it was okay. The pictures look better than the actual room.

    The beds were comfortable and it was close to public transit.

    Stayed in July 2023

Showing 1 – 25

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