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Warrington Road, Hoole, Chester, CH2 3PD, United Kingdom
5 July 2015
눉I had pre ordered and payed for a bottle of prossecco to be waiting in our room for when we arrived as it was my partners birthday, I was assured on the phone it would be there on our arrival, when we got in our room it wasn't there. So I had to call reception. That ruined the surprise, also our sink in our bathroom was blocked, it didn't bother us too much as we kust used the shower but it was annoying, then last of all the room next to us was up having a party all night, at 4.30am I couldn't take any more so I called reception, they came and knocked on next door but nobody answered , the noise went down a bit but I didn't sleep at all. So unfortunate because this is a lovely hotel and I loved the rooms and comfortable beds and pillows!
눇The staff were fabulous! Especially Jesica on reception, she was very friendly and professional. The room was lovely, everything you would need! Breakfast was delicious! So much variety and excellent service!
1 July 2015
눇The doubletree made our wedding day the best day of our lives
5 July 2015
눉Some cleanliness issues in the room.
눇The spa was excellent; the bed was comfy; staff appointed us a quiet room as requested; breakfast selection good for a chain hotel.
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