Some things in the room were damaged/broken. Above some sort of club , so was loud until midnight.

Good value, location, location , staff friendliness

Stayed in April 2024

The hotel will demand you pay £100 damage waiver on checking in, which they will refund when they have inspected your room after checkout (or not if you caused damage). This is not mentioned in their booking.com details but they won't let you check in without paying it. Whilst I'm sure all hotels have issues with damage caused by a few guests, this charge being demanded when you weren't expecting it is not good - £100 is a lot, and not everyone has that to spare. I entirely resent the implication that all guests are fundamentally untrustworthy and likely to cause expensive damage if not forced to pay a waiver to ensure good behaviour. My refund was processed promptly and I got it back on the same day I checked out, but they do warn it can take 3-5 days to refund back to you, which they said depended on your bank and how fast they process things. Besides this - which was of course not a reflection on the receptionist who couldn't have been nicer or more helpful but had to enforce rules decided by the hotel owners - there was a loud private party happening in the hotel bar, which the receptionist apologised for and explained would be ending shortly. I checked in around 11pm and the function did end shortly so not a problem, but be advised if you want a quiet early night, this may not be the hotel for you, particularly at the weekend. The wifi connection wasn't great, and if you are not good with stairs this is not the hotel for you as there are no lifts. I won't stay here again because of the £100 damage waiver. However, if this was removed, the other issues were not serious for me. If you're ok with stairs, can cope with a bit of noise at weekend evenings, have £100 spare during your stay and don't mind the hotel's owners insinuating that guests are more likely than not to damage the hotel, this hotel is reasonably priced, convenient and clean, and has great staff.

The hotel is in a great location, opposite the train station and a short walk to everything in Halifax town centre. The staff were lovely and couldn't be more helpful. The decor of the room was a bit dated but it was clean and comfortable and had everything I needed.

Stayed in April 2024

£100 security deposit.

Basic accommodation but great value for money. Location to Victoria Theatre

Stayed in April 2024

Single room availability

Clean. Friendly staff

Stayed in April 2024

Bedrooms weren't like the spacious ones on website with chairs in. Our beds in a twin room didn't even have headboards, just holes in the wall were something presumably used to be attached. Parking was over the road behind a disused building not in view from the hotel so not ideal.

The location was good next to Piece Hall, train station and Calderdale Industrial museum, walking distance from shops, market and Theatre. Staff were friendly.

Stayed in April 2024

Clean and tidy

Stayed in April 2024

The hotel has been recently refurbished but is completely lacking in character internally.

Excellent location, near the station and the Piece Hall

Stayed in April 2024

Food was not brilliant

Location

Stayed in April 2024

The building is tired and definitely needs work. There is no lift. There were some dusty surfaces in the bedroom. Only 1 bath sheet size towel supplied. The other was a standard towel. Felt like we had only been given 1 see of towels. No bar available at 10.30 although they did get us a glass of water. A lot of people we knew paid less then us (£130) for their stay by booking later. Will definitely do this in future

The location was great. Easy to get around. Clean comfortable bed and clean bathroom and good breakfast which was only £8.95. Friendly staff

Stayed in April 2024

£100 breakage charge is a bit strange for the amount of stains and holes in the walls

Property is In a great location for the piece hall and Halifax minster.

Stayed in April 2024

It was very dated, the bathrooms are in need of an update the soap dish on the bath in one room, the toilet had hairs on it , one of the rooms still had empty sugar packets in, we travelled with two children and had to have separate rooms, the location was noisy at night

The location was great in the town centre and close to eureka that we were visiting with the children

Stayed in April 2024

A small thing but there wasn't much coffee and milk. A few more sachets would have been nice.

Room was nice and clean, hotel is opposite the train station and in the centre of Halifax so ideal for convenience.

Stayed in March 2024

Great location by the train station, comfortable hotel

Stayed in March 2024

Our room was lovely but the tap was loose and the blind in the bathroom had no string to pull it down.

Really easy to get into the city and parking is just across the road.

Stayed in March 2024

Close to the train station and piece hall

Stayed in March 2024

I prefer parking on site but the car park was only a stones throw away

Very friendly staff and hotel easy to find. Rooms were very clean, bathroom was a bit dated but very clean

Stayed in March 2024

The room was fine but could do with better lighting eg bedside lamps.

Excellent location for station & attractions.

Stayed in March 2024

Dated.

Location.

Stayed in March 2024

Person above our room sounded like they were stomping around most of the night.

Location. Made it easy to get to where we wanted to go.

Stayed in March 2024

It was noisy

Convenience to the station and town center

Stayed in March 2024

No lift and not vary disabled friendly you had two climb at least two sets of stairs to get to the first there are not disabled room but they have disabled parking

It was a clean tidy room and the staff were great

Stayed in March 2024

The staff & food were lovely. Also, got a free room upgrade

Stayed in March 2024

There is no food menus to look at without difficulty. Poor room lighting, dimly lit.

Comfy bed, good shower, breakfast.

Stayed in February 2024

Bathroom needs updating but was clean and fit for purpose

Good location, very clean , staff were very nice. Lovely breakfast

Stayed in March 2024