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Reviews of St James Hotel 3 stars

St James Square, Grimsby, DN31 1xz, United Kingdom

#12 of 16 hotels in Grimsby

Guests' Choice

Review score

Based on 1794 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.6

  • Facilities

    7.8

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 28 March 2024

    8.0
    Good value, dependable accommodation. Would happily use again.
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night

    The room was clean. A little tired but it's to be expected at this price point. Friendly staff and surprisingly good value bar. I'd happily stay here again.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    Excellent value for money.
    • Business trip
    • Solo traveller
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everywhere could do with freshening up.

    Convenient for the railway station. Friendly, helpful staff. Great food.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    It was as expected
    • Leisure trip
    • Family with young children
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night

    One of rooms didn't have chair for study. Requested microwave which was not provided, but they gave us an alternative solution which was acceptable. Iron set on request. Showers require upgrading.

    I like the location. This is at ideal location right in the middle of downtown.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not enough towels, not enough tea/coffee , carpet very worn. Small double bed.

    Excellent breakfast, staff friendly and helpful. Parking. Lift, location.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    7.0
    Ok
    • Leisure trip
    • Family with young children
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Waitin for fresh cooked food, the fresh fruit was mouldy

    Ok

    Stayed in February 2024

  • Reviewed: 14 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel is getting old and tired

    Location and friendly staff

    Stayed in March 2024

  • Reviewed: 12 March 2024

    7.0
    Very good value for money
    • Business trip
    • Solo traveller
    • Standard Double Room with Two Single Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dated furniture and bathroom

    Staff and position of hotel

    Stayed in February 2024

  • Reviewed: 11 March 2024

    8.0
    Would stay again
    • Leisure trip
    • Couple
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Carpet needs replacing

    Staff polite and professional, breakfast good value

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Very pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately the lift wasn't working to my floor. The water pressure wasn't that great. Not a lot of hot water for a shower

    Breakfast was very tasty. The staff in the restaurant were very helpful. The evening meal was very tasty

    Stayed in March 2024

  • Reviewed: 9 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast - I went down towards the end of the breakfast session and it was clear there had been other options earlier. The breakfast I had however was tasty.

    Convenient location and good value for money

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Pleasing
    • Leisure trip
    • Couple
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Just the confusing roads round it

    Breakfast first class post code in Sat nav wrong side of hotel. Roads round the hotel confusing

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Excellent overnight stopover with clean and comfortable hotel and nice breakfast and free parking
    • Leisure trip
    • Couple
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night

    The bed was only a double so not as comfy as would have liked but slept ok and rest of room was good.

    Location was great as only a short walk for restaurants and town, plus easy access to road links for our onward journey up north

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    Very nice and comfortable
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Parking and Location.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    Conveniently central, friendly, clean, great value, free parking
    • Leisure trip
    • Couple
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A larger double bed

    Very convenient town centre location, friendly staff, great value, excellent free parking on site.

    Stayed in February 2024

  • Reviewed: 1 March 2024

    9.0
    A night away
    • Leisure trip
    • Couple
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Everything is fine.

    Restaurant is very good. Staff are brilliant.

    Stayed in February 2024

  • Reviewed: 1 March 2024

    9.0
    Very relaxing. I may go again.
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night

    They could have provided a USB plug to charge mobile phones, I wasn't too badly inconvenienced by it, but if my stay was longer it may have been an issue.

    Clean, comfortable room, friendly, professional staff. Good food.

    Stayed in February 2024

  • Reviewed: 1 March 2024

    8.0
    Comfortable room and friendly, helpful staff,
    • Business trip
    • Couple
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hotel is a bit tired around the edges,

    Bfast good, evening bar staff, breakfast staff and reception were chatty, informative and helpful,

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    Nice place but breakfast needs looking at on a whole
    • Couple
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast waitress do know her head from elbow breakfast wasn’t the best

    What it said on packet the night porter was amazing

    Stayed in December 2023

  • Reviewed: 26 February 2024

    8.0
    Couldn’t have found a hotel more suited to our needs
    • Leisure trip
    • Group
    • Standard Double Room with Two Single Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Few issues such as door frame coming off wall, overall cleanliness of room could’ve been better

    Cheap, friendly staff, excellent location, was exactly what me and my friends were after

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    very comfortably
    • Leisure trip
    • Couple
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night

    room location

    Stayed in February 2024

  • Reviewed: 25 February 2024

    7.0
    Staff very good but did not like being lied too.
    • Leisure trip
    • Couple
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was told there were no illegal immigrants at the Hotel, there were.

    Staff were very good, able to get a drink and food after I came back from a night out, secure parking.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    7.0
    Overnight stay while visiting my mum in hospital
    • Solo traveller
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A bit tired - needs bit of TLC

    Central location, 24 hour check in, nice food

    Stayed in February 2024

  • Reviewed: 22 February 2024

    9.0
    Good value
    • Leisure trip
    • Couple
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Ok rooms a bit dated but are clean and tidy

    Location and price.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    good stay
    • Leisure trip
    • Couple
    • Standard Double Room with Two Single Beds - Non-Smoking
    • Stayed 1 night

    wifi did not work

    Everything went well

    Stayed in February 2024

Showing 1 – 25

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