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66A Banbury Road, Oxford, OX2 6JP, United Kingdom
4 December 2015
3 December 2015
눉Check-in procedure for a booking via Booking.com was very poor. The items on your website booking form were ambiguous and did not correspond to what was on offer in the hotel. Also, I had telephoned expressly to ask for gluten-free bread at breakfast and had been assured that this would be available. The reception re-assured me on this on arrival. I was very angry to discover at breakfast that there was no gluten-free bread and I made them go out and buy some -which they did.
눇Well appointed, comfortable rooms and public areas. Fires in the grates. Very good restaurant, although breakfast was just average.
2 December 2015
눉the room temperature could not be controlled as the thermostats on both bathroom and room radiators did not work. As a result the room was just about bearable, had I been staying longer this would have been an issue.
눇The room was very clean and the staff were extremely friendly and helpful, An excellent location for getting into the city centre
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