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Reviews of The County Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9 Botchergate, Carlisle, CA1 1QP, United Kingdom

#10 of 11 hotels in Carlisle

Guests' Choice

Review Score

Based on 5112 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.3

  • Location

    8.7

  • Facilities

    6.7

  • Staff

    8.3

  • Value for money

    7.5

  • Free WiFi

    6.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lino rippled on the bathroom floor and the shower was very tall and a bit tricky but usable

    Friendly staff, close to station and spoons pub

    Stayed in March 2024

  • Reviewed: March 25, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Smell of cigarette smoke in the room, bathroom desperately needs updating especially the vinyl needs replacing it was minging!!

    Good location, free parking, nice staff

    Stayed in March 2024

  • Reviewed: March 25, 2024

    6.0
    Clean, tidy hotel but very noisy if in the wrong room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms at the front of the hotel are right across from the pubs/nightclubs. Music and shouting till the early hours followed by street cleaning machines and bottle bin emptying trucks. Almost zero sleep but that staff were exceptionally helpful and moved us to the rear of the hotel for the second night

    Close to the station and town centre. Breakfast was very nice

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    No comment

    Convenient for railway station.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    really lovely stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    a little dated in bathroom and have to watch shower comes out a bit fast but clean ,and would not put me off going again xx

    we had room 102 was really big high ceilings ,was big bed free wifi easy to get on ,the staff were really good helpful all with smiles .quite hotel and big hotel can park free at the back ,right on the high street ,the breakfast was one of the best we had in hotel ,the cathedral and castle really near good visit ,they had no bar open but Weatherspoon's just out side ,the bathroom a little dated but every where was lovely and clean .so good value for the night warm room ,would go back again one great find not posh but so comfy and nice staff xxx

    Stayed in March 2024

  • Reviewed: March 22, 2024

    8.0
    Definitely value for money.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Can't think of anything.

    Did not have breakfast, so cannot comment. Hotel lovely and warm. Staff very welcoming.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    7.0
    Comfortable rooms. Very central.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only downside was the noise from the bars. That was my own fault for not checking location as that road is known for party life on a Friday and Saturday, imagine mid week it would be a lot quieter. Hotel staff gave earplugs so slept fine.

    Clean spacious rooms.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect location, staff friendly, great breakfast. Rooms clean and warm, will definitely stay again

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    TV was in wrong place should be fixed on wall at the end of the bed

    Friendly staff. Good breakfast. Good location.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed sheet was dirty we booked a superior room and you could feel the dip in the bed it was 2 single beds put together the bathroom had a bath with a shower and you couldn't lift the shower off to rinse you self with properly as it was cable tied to the wall other thank that it was clean and tidy

    Location

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel is very warm we turned heating off and left windows open

    Very close to station,pubs are practically on doorstep

    Stayed in March 2024

  • Reviewed: March 17, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We were in a room at front of hotel on this visit. The noise was horrendous from the street outside all night. And it was a week night

    Everything else about the property was good

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    Very Good
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Well located ,good value for money

    Stayed in March 2024

  • Reviewed: March 15, 2024

    8.0
    Very enjoyable stay.
    • Leisure trip
    • Travelers with friends
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very central

    Stayed in December 2023

  • Reviewed: March 15, 2024

    7.0
    Enjoyable
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very central

    Stayed in February 2024

  • Reviewed: March 14, 2024

    8.0
    Great
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing all good

    In ideal position. Just across the road from the railway station. The guy on reception very welcoming.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    Great place to stay
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Comfy bed....nice breakfast ....Great staff... Excellent location

    Stayed in March 2024

  • Reviewed: March 12, 2024

    7.0
    Old fashioned stay
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was not that comfortable

    The location and friendly staff

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    A very comfortable hotel conveniently located at the centre of Carlisle
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    This is a very comfortable hotel close to the Railway Station and town. The room was very comfortable and well appointed.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    7.0
    You get what you pay for.
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Used to stay here on my annual trip to Carlisle but it had started to look and feel a bit “tired” so I ventured elsewhere for a couple of years. Was tempted back again this year because of the price, but it’s still a bit tired. If you have any accessibility issues you’ll have difficulty negotiating the various levels in what’s a bit of a rabbit warren - the lift won’t get you everywhere.

    Location and price.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The check in was simple, I was looking for a room for the night which is exactly what I got.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom was very dated, shower poor and a strange smell in the room

    Location is fantastic, rooms are clean and comfortable Ideal for one night

    Stayed in March 2024

  • Reviewed: March 6, 2024

    7.0
    Perfect location for a visit to Carlisle; walking distance from everywhere we wanted to go and great value for money.
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet seat was broken in room, however reception staff did what they could to assist and also offered an alternative room for the 3 of us.

    The reception staff were excellent and the breakfast buffet was good, taken in the bar which has interesting architecture.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    8.0
    Great value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This is a very central location so you will hear noise on the weekends

    Great location, lovely property that needs some updating. Staff were great, breakfast very good.

    Stayed in March 2024

Showing 1 - 25

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