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Olympus Ave, Tachbrook Park, Leamington Spa, CV34 6RJ, United Kingdom
29 April 2015
27 April 2015
눉Having registered my vehicle with "parking eye" on arrivaI at reception, I was annoyed to still receive a huge parking fine. I've had to appeal and yet to hear the outcome, just annoying to have to still be dealing with it several weeks later. I felt that reception was poorly staffed and on more than one occasion had to interrupt or wait for staff to finish personal conversations or acknowledge me whilst on the phone. Breakfast arrangements appeared to be rather difficult for some staff, who needed to be asked several times for cutlery, eventually I had to go in search for some myself( 15 minutes after breakfast arrived) I felt this was more an individuals standard of service and on the whole not reflective of the hotels expected standards. Towels for only two guests when I checked in 4 and could not empty the bath, plug stuck and staff didn't know how to rectify.
눇Being able to securely drop bags, on arrival, whilst i dropped-and-ran to spend the day away.
25 April 2015
눉That I got a fine of 100 pounds that I have to deal with in writing and proof that I stayed at your hotel even though I registered my registration with you
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