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Reviews of Covent Garden Hotel, Firmdale Hotels 5 stars

10 Monmouth Street, Camden, London, WC2H 9HB, United Kingdom

#7 of 1,003 hotels in London

Guests' Choice

Review score

Based on 181 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.9

  • Location

    9.9

  • Facilities

    9.6

  • Staff

    9.8

  • Value for money

    8.3

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 6 March 2024

    10
    Treated Like Royalty at The Covent Garden Hotel!
    • Business trip
    • Couple
    • Luxury Double Room
    • Stayed 6 nights

    The staff was exceptional and met our every need. This was our second time staying at the hotel and we were greeted like long lost relatives and made to feel right at home. The location is fabulous with easy access to all of the theaters and restaurants in the West End. The hotel has old world charm and we couldn't have asked for more. We will definitely be returning to The Covent Garden Hotel on our next trip to the UK! Book your stay there; you won't regret it!

    Stayed in February 2024

  • Reviewed: 31 January 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Luxury Double Room
    • Stayed 3 nights

    Maybe my favorite hotel world-wide

    Stayed in January 2024

  • Reviewed: 24 January 2024

    10
    Perfect.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    As always, a perfect stay. The room was once again amazing but most of all the staff made it so special. Our home from home. Can’t wait to come back.

    Stayed in December 2023

  • Reviewed: 22 January 2024

    10
    Staying at Covent Garden Hotel will probably become a tradition for me and my wife. We loved it!
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 4 nights

    I would like to spend a little less money, but it is unlikely as you have to pay for all good things in life, especially when you pay for excellent things like a stay at Covent Garden Hotel.

    The service and general atmosphere are top notch. Location is perfect.

    Stayed in January 2024

  • Reviewed: 21 January 2024

    10
    A wonderful 80th Birthday celebration. The staff at the hotel were wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    I would have liked to see tea and coffee facilities in the bedrooms

    The breakfast was good. The only improvement would be if they provided a container of coffee on the table rather than just offer a single cup.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    10
    The perfect hotel for a trip to London
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely nothing.

    Fantastic hotel. Great staff. Fabulous location.

    Stayed in January 2024

  • Reviewed: 27 December 2023

    8.0
    A good Christmas break with our family
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Would be good to have tea making facilities in the rooms The restaurant service was really slow

    The cleanliness and beautiful decor throughout the hotel

    Stayed in December 2023

  • Reviewed: 23 December 2023

    10
    Just amazing and we will be back!
    • Leisure trip
    • Family with young children
    • Luxury Suite
    • Stayed 1 night

    I guess just one thing about breakfast which was really good quality but it's not a quick so If you are in a hurry then I'd head to Starbucks opposite but it you have time then stay and have a relaxed breakfast here.

    The Room was utterly gorgeous, beautifully decorated and spacious, it was also very quiet. The shower was super strong especially for the UK. We loves the lounge and library wth it's games and honestly bar, again incredibly decorated with stunning fabrics. The satff coyld not have been more lovely.

    Stayed in December 2023

  • Reviewed: 20 December 2023

    9.0
    Fabulous charming boutique hotel.
    • Leisure trip
    • Family with young children
    • Luxury Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms can be noisy, lots of banging and thumping on walls.

    The charm & character of the hotel. Excellent location, comfortable rooms. Fantastic staff. Loved the sitting room area.

    Stayed in December 2023

  • Reviewed: 13 December 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    The staff are exceptionally friendly and helpful and go out of their way to give great service-brilliant!

    Stayed in December 2023

  • Reviewed: 13 December 2023

    9.0
    We had a short stay with Grandma, Mum & my 5 yr old daughter. The service was impeccable. They even left a story boo
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Would’ve loved a coffee machine in the room

    The location is ideal for shops, shows and London vibe. The interior of the hotel is exquisite

    Stayed in December 2023

  • Reviewed: 3 December 2023

    10
    Lovely, beautiful hotel, extremely kind staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Charming, great location

    Stayed in December 2023

  • Reviewed: 26 November 2023

    10
    Wonderful hotel in brilliant location with very helpful and welcoming staff
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No facilities for making own hot drink

    Excellent facilities and beautiful hotel

    Stayed in November 2023

  • Reviewed: 16 November 2023

    10
    Gorgeous stay. Outstanding staff
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. Genuinely my favourite hotel worldwide.

    Beautiful hotel and rooms. It is small enough to feel boutique and luxurious without feeling cramped. Perfect hotel. The staff are the jewel in the crown. They were, as always, outstanding, particularly the concierge led by the excellent Nicky. Always love arriving and hate leaving.

    Stayed in November 2023

  • Reviewed: 8 November 2023

    9.0
    An outstanding experience
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The drawing room/ library area is a stunning space. The open fires, interiors and comfortable couches make it the perfect place to relax and enjoy yourself. Having a drink and playing one of their board games is the perfect way to unwind and enjoy the amazing setting. The staff are all very friendly. Particular thanks to the two porters working out front of the hotel. They were exceptional. At one stage, unbeknownst to us, while we were having trouble finding a cab, one of them had gone up the street to find one for us and then arrived out front in the back of a cab with a lift sorted for us! Amazing service really. They upgraded our room at check-in which was a great surprise. The room was fantastic. We loved the electric blinds and walk- in wardrobe. Bathrooms also lovely.

    Stayed in October 2023

  • Reviewed: 8 November 2023

    9.0
    Lovely English property
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights

    Could have been tea/coffee making facilities in rooms or drawing room. Lifts were slow.

    Very helpful and pleasant staff and good location. We also really enjoyed the beautiful drawing room and library.

    Stayed in November 2023

  • Reviewed: 7 November 2023

    10
    Good place to stay
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Excellent hotel. Rooms are very big and comfortable

    Stayed in November 2023

  • Reviewed: 24 October 2023

    9.0
    Relaxed and luxurious.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    This is the only place I’ve stayed in some time that did not have simple facilities for making tea and coffee in the room - a kettle and a nespresso or similar machine. As someone who doesn’t eat breakfast but needs morning coffee, often likes herbal tea at night, and dislikes calling room service and waiting around for something so simple, this was a problem, but the wonderful Omar provided a kettle and French press so I could make my own.

    I usually stay in the St James area, but I loved this location. Perfect for doing lots of theater and ballet, and an excellent restaurant both at the hotel and across the street. The room was very comfortable and the pillows superb.

    Stayed in October 2023

  • Reviewed: 19 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 4 nights

    Staff were very friendly, and overall, it was a very good experience. The only thing that would be better is if there was a shower instead of a bath, and you had a swimming pool.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    10
    Excellent stay. We were very well looked after. Warm and welcoming.
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Beautifully decorated, very well appointed, excellent professional staff

    Stayed in October 2023

  • Reviewed: 9 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent service all round.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    9.0
    Perfectly located, luxury and comfortable
    • Leisure trip
    • Family with young children
    • Deluxe Junior Suite
    • Stayed 3 nights

    Amazing Location, good facilities, great breakfast

    Stayed in August 2023

  • Reviewed: 2 October 2023

    9.0
    Absolutely beautiful hotel in excellent location
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The dining area was hot and stuffy

    Location, facilities

    Stayed in September 2023

  • Reviewed: 30 September 2023

    10
    Worth every cent, what a treat.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    The staff are exceptionally nice and are both helpful and friendly. They go out of their way to help you. The beds are almost too good to be true, you might want to stay in the room and not see the excellent area of Covent Garden.

    Stayed in September 2023

Showing 1 – 25

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