Reviews of Park Avenue Inn Craven London Hyde Park This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
10-11 Craven Terrace, Westminster Borough, London, W2 3QD, United Kingdom
#981 of 1,010 hotels in London
Guests' ChoiceReview Score
Based on 2635 hotel reviews
4.8Score breakdown
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Cleanliness
5.2
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Comfort
5.3
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Location
8.1
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Facilities
5.0
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Staff
7.1
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Value for money
5.6
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Free WiFi
6.9
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Reviewed: April 18, 2024
Fabrizio
United States of America9 Reviews1 helpful vote5.0“Nice position but very bad cleaning”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
The room Was very small
Dirty
Stayed in March 2024
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Reviewed: April 15, 2024
Fatosh
Cyprus1 review2 helpful votes5.0“The location is excellent but I wouldn’t stay there again. It’s a slightly upgraded camping experience and that’s only b”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
The bed was really uncomfortable, with wheels under it so it kept moving around. It wasn’t cleaned properly, we found beauty products under the nightstand left from previous customers I assume. The room was really small which wouldn’t bother me if the floorplan was done better and if the bed didn’t move around like it did. On our last night there were some really loud guests upstairs and they were screaming, fighting, kicking doors/windows until around 3 am and we had an early flight in the morning, we were also scared to go say anything to the staff because the guests sounded violent and intoxicated. The morning while checking out we mentioned how loud the guests were and the staff told us his colleague warned them but if they did warn them why did it last 3+ hours to get them to be quiet. But to be fair, other nights were very quiet and we felt safe.
Location is excellent, there is a 24/7 open kiosk right next to the hotel, the staff is friendly and helpful. 5 minutes to lancaster gate and paddington, lots of cafes, nice restaurants around.
Stayed in April 2024
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Reviewed: April 6, 2024
Helen
United Kingdom7 Reviews1 helpful vote5.0“Cheap, functional, great location.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
It’s a cheap stay so there were no high expectations but I wasn’t prepared for just how small the room was - the width of the double bed. The mattress was saggy, the toilet seat broken and not all the lights worked. But the shower was fine and it was a place to lay your head. It was also surprisingly quiet on a Sat night.
Super location, parked outside the front door, French bakery opposite for a fan breakfast. 24hr desk and nice staff.
Stayed in March 2024
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Reviewed: April 4, 2024
Victoria
United Kingdom1 review5.0“Great location, needed a deep clean”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Really small room, broken things in the bathroom. It was dirty. Very noisy due to the partition walls, so so small. But had everything you needed. The shower room just needed a bloody good clean. The room needed a hoover.
Location brilliant
Stayed in March 2024
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Reviewed: April 4, 2024
Tim
Germany6 Reviews4.0Disappointing- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 2 nights
It looks much cleaner and more modern on the photos - the shower was flooding such that I had to finish showering in 3 minutes
Stayed in March 2024
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Reviewed: April 1, 2024
Kristina
United Kingdom39 Reviews3 helpful votes5.0“Good location but old room”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Room and building looked old also you can hear the neighbours
Nice location
Stayed in January 2024
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Reviewed: March 29, 2024
Naeem
Pakistan7 Reviews5.0“It is just ok I'm this price”- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Too small bath room was also very small
Location was good
Stayed in March 2024
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Reviewed: March 28, 2024
Third
United Kingdom5 Reviews1 helpful vote6.0“Needs Improvement”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Space of the room was very small. Staff can sometimes be grumpy and did not even smile.
Location-wise it was easy to locate.
Stayed in February 2024
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Reviewed: March 28, 2024
Naeem
Pakistan7 Reviews6.0“Its good in this price”- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Washroom is too small
Yes location of property is best. Its secure and good in this price
Stayed in March 2024
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Reviewed: March 24, 2024
Jasmine
Australia5 Reviews5.0Fair- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Our room was tiny, the tv didn’t work and the room smelt like cigarettes. The shower water temperature fluctuated from hot to cold and we didn’t have towels for the first night.
The property was very central, walking distance to Paddington station and hyde park. Many lovely cafes in the surrounding area.
Stayed in March 2024
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Reviewed: March 18, 2024
Monica
United States of America7 Reviews5.0Fair- • Leisure trip
- • Travelers with friends
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Too small bathroom too small and shower was dirty not very clean in general but i knew it was cheap so ..good to just sleep
Good location
Stayed in March 2024
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Reviewed: March 16, 2024
Kasper
Denmark35 Reviews1 helpful vote5.0“Disappinting room standard, much did not work.”- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 4 nights
Interior standard. First room; TV did not work, could not be fixed. Then changed to 2nd room: No remote control, sink partly broken, window roller malfunctioning. This hotel needs a handyman to fix things!
Location
Stayed in March 2024
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Reviewed: March 4, 2024
Rebeca
United Kingdom6 Reviews1 helpful vote4.0Disappointing- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The bathroom was tiny There was rubbish still on the floor The bed was rock hard Burn marks on the wall from someone setting fire to it Tv didn’t work / tv remote batteries exploded
Loved the location on the property Reception and staff was friendly
Stayed in March 2024
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Reviewed: March 3, 2024
Kaylee
Ireland1 review1 helpful vote6.0Pleasant- • Leisure trip
- • Travelers with friends
- • Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
The hotel room was tiny but it worked well for the 2 of us staying in it, the showers are really small which is kinda an issue if you are bigger bodied, the fire alarm randomly went off one night and that freaked us out
The area that the hotel was in was amazing, so close to underground lines that lead all over london. The staff were super friendly and helped out when we needed it.
Stayed in February 2024
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Reviewed: February 29, 2024
Al
Jordan1 review2 helpful votes5.0Fair- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 6 nights
- • Submitted from a mobile device
Hotel
Staff
Stayed in February 2024
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Reviewed: February 25, 2024
Natalia
Slovakia8 Reviews2 helpful votes4.0Disappointing- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
It wasn't clean enough. Sink was not working. The heater was not working and the recepcionist said it is too late. Room is so small two people cannot fit there. You can hear everything from next rooms even at nights it was too noisy.
Location is good.
Stayed in February 2024
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Reviewed: February 18, 2024
Ron
United Kingdom1 review6.0“Good value for a quick overnight stay in London”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Rooms were very small , no double glazing so street noise was high
Central to London
Stayed in February 2024
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Reviewed: February 18, 2024
Khan
Pakistan5 Reviews4.0“Average Stay”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Rooms were too small. Not very good to be considered value for money
Central Location
Stayed in February 2024
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Reviewed: February 16, 2024
Abas
United Kingdom9 Reviews6.0“It was full of hair and blood stains on the bed and I never thought it would be like that. The bed linen was not changed”- • Business trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The bed was full of blood and also mattress protectors
The location 📍 is amazing
Stayed in February 2024
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Reviewed: February 10, 2024
Carol
United Kingdom51 Reviews2 helpful votes5.0Fair- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 5 nights
- • Submitted from a mobile device
Some of the staff were not familiar with area.
Close to Hyde Park and Paddington station.
Stayed in February 2024
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Reviewed: February 4, 2024
Richard
United Kingdom80 Reviews9 helpful votes5.0“Park Avenue Craven London”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The bathrooms in this hotel are so small that you can only just walk in and out of them. You have to leave the bathroom door open if you want to have a wash or anything else. The tap on the sink was hanging off sideways.
Some good cafes and pubs for food and drinks next door
Stayed in January 2024
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Reviewed: February 2, 2024
Jamie
United Kingdom18 Reviews1 helpful vote4.0Disappointing- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Bed was extremely uncomfortable and left us both us with a very painful back every single day.
Staff was excellent.
Stayed in February 2024
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Reviewed: January 31, 2024
Williamson
United Kingdom1 review6.0Pleasant- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
TV no plugs well not enough for gadgets
Not a plug to charge up phone by bed , TV too small it's smart
Stayed in January 2024
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Reviewed: January 27, 2024
Amy
New Zealand45 Reviews3 helpful votes5.0Fair- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
There were no curtains, the shower head was broken, the heater was broken, it still worked but we had to sit it on something so it wouldn’t burn the floor.
We knew this hotel was going to be average based off the reviews we read. We liked the size of the room and bathroom, surprisingly spacious. The staff let us leave our bags there before check in.
Stayed in January 2024
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