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Pendigo Way, nr Birmingham Airport, Bickenhill, B40 1PS, United Kingdom
February 22, 2015
눉You can't submit the feedback without choosing one on the list. Didn't like having to pick Mature Couple on form. We are mother and daughter.
눇My daughter and I had a lovely stay. Staff were helpful and polite. We included an evening meal and breakfast and both were well worth it and I would recommend contacting the hotel direct to book in advance. So close to NEC building, you can walk it direct in only 10 minutes.
February 22, 2015
눉Heating not working in room which was known about beforehand, temporarily sorted by maintenance bringing blow heater, plug didn't work in bath so water ran away, remote control on tv had loose connection which maintenance couldn't do anything about, eventually got to em work by shaking hard each time you pressed button. Food from room service was cold and very average. Dissappointed in food choices due to location there were no restaurants around and about and not much choice in the hotel plus prices were much higher than Covent Garden in London where we stayed the night before. No shop in hotel and no minibar. So felt we had no choices open to us. To be be fair the food we had from room service was knocked off our Bill because the hearing situation with our room.
눇Lovely sheets, very clean, helpful maintenance man, nice receptionists, walking distance NEC
February 20, 2015
눇Location and restaurant facilities
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