Fieldhouse Lane, Marlow, SL7 1GJ, United Kingdom
#11 of 15 hotels in Marlow
Guests' ChoiceBased on 2320 hotel reviews
7.7Cleanliness
8.6
Comfort
8.7
Location
7.9
Facilities
8.2
Staff
8.2
Value for money
7.3
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 16, 2024
Neal
United KingdomNot enough staff on during the dinning. Staff are running around crazy. Making mistakes, forgetting orders or long waits for drinks. Drinking out of wine glasses that are still dripping water from being washed. Which is not pleasant when you spend £12 on a glass of wine.
Hotel is new, fresh & clean. Facilities are good.
Stayed in April 2024
Reviewed: April 15, 2024
Nigel
United KingdomThe bedsheet had a bit of stain on it. Not entirely family friendly though.
Clean and tidy
Stayed in April 2024
Reviewed: April 15, 2024
Savaloy
United Kingdomwe had a great room, Breakfast was fab, staff were very friendly, and the faciulities were great, location was alos great very close to town
Stayed in March 2024
Reviewed: April 9, 2024
Pauline
United KingdomNo slippers to wear to the swimming pool
It was very spacious and very clean. There were plenty of staff to help you
Stayed in April 2024
Reviewed: April 8, 2024
Alanmac69
United KingdomRecently refurbished , all the rooms are excellent , and great facilities, bit out of town but close to river and plenty of space
Stayed in April 2024
Reviewed: April 7, 2024
Rosina
United KingdomThe food in the bar was not great, the burgers were dry. Run out of towels at the pool. The receptionist said she would get more and bring them to us, but she never did. There was about 15 people that didn’t get a towel. Not good service.
Lovely hotel. Good breakfast. The lady playing the piano in the bar was absolutely fantastic. Hope she is a regular booking. I would definitely go back to see her again. The pool was nice. The bed was so comfortable, probably one of the best we have slept in.
Stayed in April 2024
Reviewed: April 7, 2024
Joanna
United KingdomLack of mirror above desk or near hairdryer
Stayed in April 2024
Reviewed: April 4, 2024
Nalini
United KingdomThere were no SPA treatments were available
Spacious and clean
Stayed in March 2024
Reviewed: April 2, 2024
Tayo
United KingdomNothing
Location
Stayed in April 2024
Reviewed: April 1, 2024
Tim
United KingdomRoom was very cold and no instructions on how to operate heating to make it warmer
Stayed in March 2024
Reviewed: March 31, 2024
Keeley
United KingdomThe restaurant although was reasonably good food we felt was very expensive. Drinks were a little steep too Overall a nice hotel though and despite the prices we would stay again
Excellent staff and facilities
Stayed in March 2024
Reviewed: March 30, 2024
Angela
United KingdomOvercrowded pool and facilities and limited timeslots.
Lovely clean comfy roos. Friendly staff
Stayed in March 2024
Reviewed: March 24, 2024
Jessica
United KingdomSpa area needs some love. Felt like a leisure centre and sunloungers crammed and touching each other so you're sitting right next to someone you don't know when busy. Outside hot tub not working and apparently hasn't been for some time.
Rooms and breakfast were lovely
Stayed in March 2024
Reviewed: March 24, 2024
Vanessa
United KingdomThe pool got quite busy so we didn’t use it as much as we would have hoped. We would have liked a few more goodies in the fridge too, soft drink cans and maybe some chocolate, like other hotels of a similar price.
Staff were very friendly and helpful and the rooms were spacious and clean. The food in the restaurant was delicious.
Stayed in March 2024
Reviewed: March 14, 2024
Ali
United KingdomThe fact that my teenage sons could not go in the pool. They aren't children - they wanted to do lengths. The times weren't suitable for us that it was open for 'children'.
My sons loved the food in the bar - the gluten free burger was a HIT! Staff were very friendly. Room was nice and spacious.
Stayed in February 2024
Reviewed: March 9, 2024
Mary
United KingdomGood location - 5 minutes walk from the river and 20 minute walk into the centre of Marlow. The pool and spa facilities were good and not overcrowded. Lovely stroll around the lake.
Stayed in March 2024
Reviewed: March 3, 2024
Lawrence
United KingdomWhen we left the pool it would be nice if you could get a drink in an area near the pool.
Reception staff very helpful. Service in the restaurant was great. Foyer was not warm enough. Very cold . The the evening the pianist was great while we were having drinks
Stayed in March 2024
Reviewed: March 2, 2024
Amanda
United KingdomI liked the location staff very helpful and friendly and very clean would definitely stay at crowne plaza again 😊
Stayed in February 2024
Reviewed: March 2, 2024
Oxon2015
United KingdomRoom located near bar and could hear some rowdy guests in the eve shouting and drinking.
Excellent quality breakfast. Staff kind and attentive. Sang happy birthday to my 8 year old and brought him a brownie to the room made him feel special.
Stayed in February 2024
Reviewed: February 26, 2024
Mandy
United KingdomSpa was dirty and dated, floor, tiles & hot tub
Service was exceptional
Stayed in February 2024
Reviewed: February 24, 2024
Cathryn
United KingdomLocation, facilities, very good service for families
Stayed in January 2024
Reviewed: February 21, 2024
Melanie
United KingdomIt was a Friday night and there were a lot of children, so the pool area was not as enjoyable as before. Breakfast was very busy and the coffee machine (1 machine in the whole dining room) was constantly queued and the coffee in the flasks was awful
We chose the property due to the location and the spa facilities
Stayed in February 2024
Reviewed: February 20, 2024
Nina
United KingdomThe breakfast buffet was good and there was a lot of choice.
Stayed in February 2024
Reviewed: February 19, 2024
Richard
United KingdomDrab music in bar for Friday night. Spa was tired. £20 for a breakfast is scandalous
Communal areas and room
Stayed in February 2024
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