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Achintore Road, Fort William, PH33 6RQ, United Kingdom
8 January 2016
눉The breakfast staff didn't understand us on most occasions, they asked us for our order numerous times, the breakfast was shocking, I asked for scrambled egg on toast thinking it would be healthier and it tasted awful, powered egg on burnt toast was not my ideal choice. Next day my only option was to have full English, as the continental was very limited and we were climbing Ben Nevis so I needed a hearty breakfast, 2 pieces of bacon and a fried egg on toast did the job. We even saw the chef outside smoking which isn't an issue, but when you say hi or good morning to staff at the hotel your staying at, you'd expect a hello at least, instead we were met with an icy cold stare, I really hope he was a pot wash as he seemed quite unclean to be a chef. There was Lady receptionist who asked my brother for his surname, and she repeated it twice, War... bur... ton and she kept laughing, not too sure why but we felt slightly offended, like she never heard it before and to her it was funny, her English wasn't very good either, and she soon saw our faces and stopped laughing, may of been innocent, but surely its unprofessional to laugh at guests surnames.
눇There was a nice receptionist a man, who was very polite and helped us without question, I didn't get his name but he checked us in, always had a smile on his face.
6 January 2016
눉The room and staff had trouble understanding us as they had limited understanding of english. The room was at the back of the hotel like it been added on to it. Damp very old plugs sockets loose to wall. Very old deco 1980s cark park overfull always. Food very greasy breakfast .
눇The views and short walk to town
5 January 2016
눉Rooms a little noisy
눇Location of Hotel Cleanliness and warmth Friendly, helpful staff
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