Junction 10/9 M25, Cobham, KT11 3DB, United Kingdom
#5 of 6 hotels in Cobham
Guests' ChoiceBased on 3559 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.5
Facilities
8.0
Staff
8.7
Value for money
8.4
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 April 2024
David
United KingdomBacon had been standing and no longer tender
Quiet night sleep
Stayed in April 2024
Reviewed: 15 April 2024
A
United KingdomOnly 2 pillows and it was too far to walk back to reception for more at that time of night!
Late checkin and friendly staff - and great location for us this trip
Stayed in April 2024
Reviewed: 15 April 2024
Elaine
AustraliaAwkward to get to and from due to have to enter from the motorway
Reasonable size room with all the basics that are needed for a comfortable stay.
Stayed in April 2024
Reviewed: 14 April 2024
Charlie
United KingdomNo toilets other than in the rooms. Loads of plug sockets but half don’t work.
Staff are always very helpful and friendly. Easy to get too. Beds are very comfortable. Rooms could do with some tlc.
Stayed in April 2024
Reviewed: 14 April 2024
Jean
United KingdomCould do with shelves in bathroom snd a plug in sink
Stayed in March 2024
Reviewed: 10 April 2024
Fran
United KingdomCLEAN AND FRIENDLY
GOOD EXPERIENCE
Stayed in March 2024
Reviewed: 10 April 2024
Cherie
United KingdomThe shower was far to small, especially will a folding door and not enough staff.
Location was great.
Stayed in April 2024
Reviewed: 8 April 2024
Mary
United KingdomNot having a bath
Stayed in April 2024
Reviewed: 6 April 2024
David
United KingdomBathroom smelt of sewage.
Stayed in April 2024
Reviewed: 3 April 2024
Bev
United KingdomIdeal location for what we were doing in the area, staff friendly, room clean & tidy, breakfast was good
Stayed in April 2024
Reviewed: 3 April 2024
Teresa
United Kingdomthe door was very loose so everytime someone walked down the corridor and opened the end door, ours banged
Breakfast being included was fantastic. Nice choice selection. Room was comfortable and fine for our stay. The staff were helpful and friendly
Stayed in March 2024
Reviewed: 2 April 2024
Angela
United KingdomThe radiator did not work very well so room was a bit cold. Controlling the shower was a slight challenge but it all worked out in the end. I would still recommend here for a short stay.
The bedroom was clean and organised. The hallway had a surprisingly pleasant smell. The hotel is closed to a food court with a variety of options.
Stayed in April 2024
Reviewed: 1 April 2024
Graham
United KingdomWine was available in the restaurant but other drinks (bitter beer) is only available from the bar downstairs.
This was a very convenient stop en route to an early morning flight from T5 the next day. The bed and room were very comfortable and the on site restaurant more than adequate. Apparently their breakfasts are great but we had to leave very early, before service started. Parking is free when staying at the hotel.
Stayed in March 2024
Reviewed: 30 March 2024
Collis
United KingdomIt was nice enough, decor a little tired. Breakfast was not brilliant, but passable. Would have liked a toilet brush in the room. No real complaints at all.
Friendly staff and convenient location. Good price
Stayed in March 2024
Reviewed: 30 March 2024
Alison
United KingdomI think 20 pounds for a dog is expensive - 10 pounds is enough to pay!
The location and the member of staff who did night duty was excellent - very friendly
Stayed in March 2024
Reviewed: 24 March 2024
Hannah
United KingdomRoom was very far from entrance which wasn’t ideal with a toddler and luggage.
Very nice & quiet room.
Stayed in March 2024
Reviewed: 23 March 2024
Eleanor
United KingdomHave stayed several times and never had any complaints
Clean comfortable and friendly
Stayed in February 2024
Reviewed: 22 March 2024
Steven
United KingdomBreakfast was a disappointment not the best ive had could have done with being fresher & warmer
The room was lovely quiet & comfortable slept really well
Stayed in February 2024
Reviewed: 21 March 2024
Darryl
United KingdomTook payment before I arrived on a card only used to secure booking
Stayed in February 2024
Reviewed: 15 March 2024
Hill
United KingdomVERY COMFY BED NO COMPLAINTS
Stayed in March 2024
Reviewed: 15 March 2024
Marsha
United KingdomI like the location, the facilities around the hotel as well as the facilities at the hotel. The bed and the lighting in the room are spot on. Plus, the staff are very helpful/friendly they kindly allowed me to check in earlier than 3 pm at no extra cost.
Stayed in March 2024
Reviewed: 14 March 2024
Millie
United KingdomEasy to find, quick check in, clean room
Stayed in March 2024
Reviewed: 14 March 2024
Russell
United KingdomRoom fairly small; not many facilities but wasn't expecting any and that's fine; breakfast seemed a little pricey
Friendly staff; clean; quite modern; small bar; right next to loads of eateries; handy location; Wi-Fi seemed good
Stayed in March 2024
Reviewed: 7 March 2024
Marsha
United KingdomA good size room, well lit, and a comfortable bed/pillows.
Stayed in December 2023
Kadoka, USA
Astrakhan, Russia
Lake City, USA
Zadar, Croatia
Sunny Beach, Bulgaria
Freiburg im Breisgau, Germany
Accra, Ghana
Bournemouth, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content