Maidstone Motorway Service Area, Junction 8, M20, Maidstone, ME17 1SS, United Kingdom
#12 of 13 hotels in Maidstone
Guests' ChoiceBased on 2258 hotel reviews
7.0Cleanliness
7.5
Comfort
7.5
Location
7.8
Facilities
7.2
Staff
8.5
Value for money
7.7
Free WiFi
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 28, 2024
Barry
United Kingdomall ok
clean, tidy and warm
Stayed in March 2024
Reviewed: March 20, 2024
Gary
United KingdomGreat location and size and of room
Stayed in March 2024
Reviewed: March 18, 2024
Mills
United KingdomIn need of renovation
At on £50 per night it's great value for money. Room could do a bit of an upgrade but at such a low price you can't really complain.
Stayed in March 2024
Reviewed: March 16, 2024
Amanda
United KingdomThere was noise from lorry generators
Close to Le Shuttle
Stayed in March 2024
Reviewed: March 14, 2024
Alex
AustriaAt this price and in this location, its difficult to be that picky. Beds are not that comfortable, chap mattresses which have been in service a bit too long. Apart from that, like I said above, its perfectly fine for the price. you could quibble, but in the end, its not terrible.
Cheap and not all that cheerful, but then its a bed and a TV and decently clean, so what do you want for the price. Staff are a bit reserved at first, but as soon as you chat a bit, they are very friendly.
Stayed in January 2024
Reviewed: March 14, 2024
Robert
United KingdomShower didn't have much water pressure and tap part was loose. Bottom of the shower was rusty/stained. The window was dirty/mouldy. part of the corridor smelt throughout the stay of weed/marijuana. Wifi was quite slow.
The colleague on the desk was pleasant when I arrived. The bed was very comfy and the towels were clean.
Stayed in February 2024
Reviewed: March 12, 2024
Charlie
United KingdomPeople awake in the night as it was waking me up and making the dog bark as he was worried about if someone was coming in the room.
Stayed in March 2024
Reviewed: March 2, 2024
Alice
United KingdomThe lady at reception was exceptional! So friendly and helpful to everyone. I big asset to the company.
Stayed in March 2024
Reviewed: February 28, 2024
Jawahar
United KingdomRoadworks on the M20 made it a bit inconvenient to get to.
Clean comfortable room and bed. Location was a bit out of the way and luckily I was driving.
Stayed in February 2024
Reviewed: February 25, 2024
Richard
United KingdomWe got moved from room 57 to noisy right above entrance door opening and closing
We were visiting family location room 58 we liked
Stayed in February 2024
Reviewed: February 23, 2024
Joanne
United KingdomIt’s looking very very tired. In our bathroom, although it was clean, it’s very well worn. Holes around the taps, grouting falling out or grubby looking, tired looking walls etc
It’s very convenient for us as you except dogs and it’s close to me visiting family.
Stayed in February 2024
Reviewed: February 23, 2024
Marlene
United KingdomNo plug in the sink in bathroom
Parking very good for disabled
Stayed in February 2024
Reviewed: February 23, 2024
Toks
United KingdomThe room was cold & dated. Needs refurbishment.
The staff were very helpful.
Stayed in February 2024
Reviewed: February 19, 2024
Sharon
United KingdomLoved the executive room Comfy bed Great shower Good value
Stayed in February 2024
Reviewed: February 19, 2024
Cormac
BulgariaA bit run down in places
Great staff
Stayed in February 2024
Reviewed: February 12, 2024
Neil
United Kingdom. At the service station. Not much choice to eat. Unless like McDonald’s. Eat before if don’t.
Room was clean bigger than other hotels. And the price we will be back. Free parking. And Wi-Fi. 👍👍👍 That have pay at other places
Stayed in February 2024
Reviewed: February 12, 2024
Colin
United Kingdomnothing
comfy room
Stayed in January 2024
Reviewed: February 7, 2024
Miroz81
United KingdomAll good. Basic room, very good price
Stayed in December 2023
Reviewed: February 6, 2024
Eve
SpainEasy parking,. Easy access from motorway
Stayed in February 2024
Reviewed: February 5, 2024
Agnus
United KingdomDirty room.
Excelenet location, fast and easy to find with car park .
Stayed in December 2023
Reviewed: February 5, 2024
Hamilton
United KingdomAsked for late checkout but staff knocked on door at normal check out time.
Clean and comfortable
Stayed in January 2024
Reviewed: February 4, 2024
Tim
United KingdomNothing
The whole experience was very good
Stayed in February 2024
Reviewed: February 1, 2024
Jane
United KingdomThe smell in the room was musty
Stayed in January 2024
Reviewed: January 30, 2024
Andrea
United KingdomLovely quiet warm family room 2nd floor water hot, clean room two large double beds, tea coffee pleasant hotel.
Stayed in January 2024
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