Chapel Level, Kirkcaldy, KY2 6QW, United Kingdom
#4 of 16 hotels in Kirkcaldy
Guests' ChoiceBased on 847 hotel reviews
8.8Cleanliness
9.3
Comfort
9.4
Location
8.7
Facilities
9.1
Staff
9.3
Value for money
8.7
Free WiFi
8.8
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End of dialog contentReviewed: 21 April 2024
Carol
United KingdomComfortable & friendly
Stayed in April 2024
Reviewed: 21 April 2024
Joy
United KingdomVery modern and clean
Stayed in April 2024
Reviewed: 18 April 2024
Chris
New ZealandWould have liked a double bed
Handy location to motorway. Electric charging stations handy
Stayed in April 2024
Reviewed: 18 April 2024
Anne
United KingdomThere was quite a bit of dust on the ceiling above the radiator in the room but that is being very fussy as on the whole the place was very clean.
The room was lovely, the bed very comfy and the shower brilliant. The food was really excellent. The reception team was very helpful, the breakfast woman less so.
Stayed in April 2024
Reviewed: 17 April 2024
Gary
United KingdomAll good.
Modern and high quality
Stayed in April 2024
Reviewed: 16 April 2024
Amit
United KingdomMenu for breakfast and dinner was excellent, good options and the presentation and taste was great. The rooms were modern and comfortable and all staff were friendly and provided good and prompt service.
Stayed in April 2024
Reviewed: 16 April 2024
Graham
United KingdomBreakfast service was a little slow
Nice hotel with clean modern rooms
Stayed in April 2024
Reviewed: 15 April 2024
Chris
United KingdomStayed for 2 nights, first night the room was cold and just couldn't heat it up. Wasn't an issue as I was out until late evening that night. Work going on outside my room on what looks like building a new block with more rooms?
The corridors and room decor were very clean, fresh and modern. Plenty of free parking available. Bar and restaurant on site, but can't comment as I didn't use either Staff were really helpful when I needed to extend my stay by 1 night, keeping the same room
Stayed in February 2024
Reviewed: 15 April 2024
Margaret
IrelandStaff were really friendly. The hotel was very busy ( too many people for my liking) but the bar and restaurant staff worked really well as a team, under great pressure. One girl even asked us if we would like to move to a quieter corner. Unprompted. That is consideration for guests. Really well done. And a bright and young team.
Stayed in April 2024
Reviewed: 13 April 2024
Stuart
United KingdomVery clean and fresh looking
Stayed in April 2024
Reviewed: 9 April 2024
Tracey
United KingdomHeard a lot of noise outside my room early in the morning but managed to drop off again , found out later that there was construction going on & they are extending another part to the hotel which I’m sure will be great when finished, so only to be expected that you would hear noise , didn’t put me off though.
I didn’t have breakfast but had lunch which was nice & reasonably priced, the hotel was lovely the way it was decorated, spotless, the room was great , plenty of space , the bathroom was very big & beautiful, the bed & pillows were nice & soft & very comfortable, everything spotless, stayed for one night after a wedding at Balbirnie House , I have booked for another night at the end of month & hoping to come back to one or two of there events which sounds great , the staff were all very nice , the guy at reception who let us in early hours of the morning was very friendly , sorry can’t remember his name as I had a few drinks , lol , Kim on reception desk next morning was extremely helpful, nothing was too much trouble for her & very easy to speak to , the girls in the bar were also nice , couldn’t fault the hotel, enjoyed my stay & look forward to going back at the end of the month . Plenty of parking outside the hotel & it’s free so it’s an added bonus .
Stayed in April 2024
Reviewed: 9 April 2024
Lyn
United KingdomAccessible, very modern
Stayed in April 2024
Reviewed: 8 April 2024
Mark
United Kingdomn/a
Everything was spot on. Very little one could find fault with the hotel.
Stayed in April 2024
Reviewed: 7 April 2024
Rosebank4
United KingdomBreakfast. Poor effort considering the lovely food we had the previous evening. Very surprised about the limited and rather mundane choices for breakfast.
Excellent staff. Great food in the evening. Lovely decor and spotless
Stayed in April 2024
Reviewed: 5 April 2024
Lyn
United KingdomVery modern and decor was lovely
Good situation. Lovely decor. A family wedding. Staff very attentive.
Stayed in April 2024
Reviewed: 4 April 2024
Marlyn
United KingdomFood mostly,dinner wasn't hot just Luke warm,plus I ordered sticky toffee pudding very small serving my sister-in-law ordered cheesecake it wasn't cheesecake,my husband ordered apple crumble which was supposed to have raisins in it but didnt
Stayed in April 2024
Reviewed: 3 April 2024
Howie
United StatesCouldn't get a drink in the bar without a reservation, though staying at hotel
Very clean room and bathroom (though rather small), staff were helpful and friendly
Stayed in March 2024
Reviewed: 2 April 2024
Billy
United KingdomNo door closures loud banging when the doors closed
Attention to detail in the room
Stayed in March 2024
Reviewed: 28 March 2024
Craig
United KingdomNothing
Absolutely spotless hotel, very friendly staff and lovely large well equipped bedrooms
Stayed in March 2024
Reviewed: 28 March 2024
Joan
United KingdomShame to see all the cigarette’s and glasses out the front when you come in I understand it’s difficult and there are designated areas but it just looks awful. Such a shame maybe somewhere else away from the main door people can go
Just everything , so central
Stayed in March 2024
Reviewed: 23 March 2024
Silvano
United KingdomStay was great. The room was spotless and had everything you could want.
Stayed in March 2024
Reviewed: 22 March 2024
Derek
United KingdomBreakfast wasn't great
Stayed in March 2024
Reviewed: 22 March 2024
Andrew
United KingdomNothing
What a great hotel so very clean and well presented. The staff are very professional and friendly and cannot do enough for you. Food was fantastic and well priced. The room was so well equipped and loads of space, one of the best I have stayed in
Stayed in March 2024
Reviewed: 11 March 2024
Maryanne
United KingdomWe stayed in room 3. There was a constant smell in the room, almost like sewage, was not nice. Was tempted to ask for another room. Overall though it was a great stay, staff were so polite and helpful, room was clean to high standard. I would highly recommend this hotel to anyone looking for somewhere to stay in the area. We will definitely be back.
Loved the food, it was perfect.
Stayed in March 2024
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