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Portinscale, Keswick, CA12 5RE, United Kingdom
31 May 2016
31 May 2016
눉We were given a room upgrade to room 104. Room has damp and mould on the walls which has just had a coat of paint put over it. Floor joists need replacing in the room. The bannister is in a dangerous condition.Tiles are without grout in the bathroom. Damp and mould behind the bathroom door and around the shower screen. No power in the shower once you turn the temperature up. This hotel is nothing like the photos on booking .com. E-mailed the hotel manager ( Mr Macdonald but he hasn't been back in touch). Find somewhere else in the area at a far cheaper rate.
눇The staff we met at the hotel.were all friendly
30 May 2016
눉The hotel was very run down in desperate need of refurbishment. Our bathroom was not very clean and one towel was dirty. The shower gave very little force if you wanted warm water. It was not good value for money and we will not be staying again.
눇The location was very good for the walking we had come to do. The hotel had a lovely walk in it's grounds down to the lake.
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