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11 Silver Street, Whitby, YO21 3BX , United Kingdom
4 February 2016
눇on arrival we were allocated the seashell apartment which was hugely lacking below expectation. It's in the roof so as well as hvi g to climb 3 flights of stairs with an infant and all the associated garb, we couldn't get the room warm so had a very bad night with or little one. The visit was saved by Mandy, who dealt with our complaint wonderfully and moved us to starfish house.. Definitely more like the 4 star we were expecting and a warm and good nights sleep. We would definitely return but will be requesting that specific room. Thank you Mandy, your an asset to discovery.
2 February 2016
눇Had a great time nice place nice people will go again.
3 February 2016
눇Had upgrade to an apartment
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