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Chichester Street, Westminster Borough, London, SW1V 3LX, United Kingdom
November 11, 2015
눉The location is outstanding and our apartment was astounding for the price. There is no service connected with this facility as far as I can see. The restaurant stove was broken, they served us raw tuna on a bun, and most people did not speak English. There were a few very well trained and hospitable people at the desks, Alex the Bellhop was our only friend it seemed. I wish I could remember names, but that would not be fair. The last member at the desk was extremely rude to to me when I asked for my phone. She said she hadn't been in attendance so there likely was not a phone there that was mine. Having been stressed out by a $900 (a company recommended by the Dolphin House) taxi ride and $400 taxi ride from Southhampton, I just wanted to get to the airport with my disabled cousin. No one, not one, in Dolphin House could assist me. I asked for a manager but there was none available because it was Sunday. Then when I was told my phone was not there, I really lost it. The young woman said aren't you going to say please for me to look for it. I said "No." What I would have said in her place was, "I wasn't there, but let me take a look." It is as though they like to see guests uncomfortable, I really don't know how else to put this experience. So the trade off for staying at a place like this is that one is completely on there on...just as you would be in an apartment, but in an apartment there is a super always on duty and usually others to assist. This was clearly not the case.
눇Outstanding location and rooms.
November 9, 2015
눉not that many restaurants around
눇mini appartment + DVD player on the room
November 10, 2015
눉Was very hot!
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