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756 Attercliffe Road, Sheffield, S9 3RQ, United Kingdom
3 January 2016
1 January 2016
눉They did not serve breakfast until 9am. That was not clear on the hotel details Yes it said café open at 9.15 but not clear that the café was the site for breakfast. As we needed to leave by 8am for the athletics they offered to leave cereals and toast which we were happy with. However at 7.30 all was in darkness and we could not find the light switches- think that they were centrally controlled. Cereals were there but no milk, so no breakfast!!! Consequence was that I missed out on essential medication that requires food. A complaint to you resulted in an agreement to refund the breakfast charges (£16). To date I have not seen this refunded . Not particularly happy with them so will refer it to the card issuer.
3 January 2016
눉Nothing, was more than happy with absolutely everything
눇Friendly staff, brilliant atmosphere, comfortable beds
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